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3. Veltra Integration

# Veltra Integration

Tour and activities from Veltra' extensive network are at your fingertips with Ticketinghub’s channel manager. Check out this integration here.

## Reach Japanese travellers with VELTRA

Rearrange the letters in VELTRA and you get TRAVEL — a fitting party trick for a company whose whole business is helping people travel better. VELTRA is a Japan-based online travel agency specialising in tours and activities around the world, and it is one of the best-known places where Japanese travellers book experiences for their overseas trips. For operators in destinations popular with visitors from Japan, that makes it a distribution channel few other OTAs can substitute for.

Japanese travellers are famously thorough planners: activities are typically researched and booked well before departure, in Japanese, on platforms they trust. If your storefronts are all in English, that demand largely passes you by. A VELTRA listing — connected to your live TicketingHub availability — puts you on the shelf where those decisions actually happen.

## What is VELTRA?

VELTRA is an online marketplace offering hundreds of tours and activities across destinations worldwide, with new destinations added regularly. Travellers choose from sightseeing tours, spa escapes, interactive cultural programmes and much more, with detailed descriptions and traveller reviews guiding the choice. Its core audience is Japanese-speaking, planning everything from Hawaii beach days to European city tours before they fly.

## How the integration works

TicketingHub is a booking and ticketing platform for tour, activity and attraction operators: a widget sells on your own website, your team works in one dashboard, and a channel manager distributes live inventory to connected OTAs. VELTRA plugs in as one of those channels:

- **VELTRA sells from the same live calendar as your website, box office and other channels. A seat sold anywhere is immediately unavailable everywhere.**
- **VELTRA bookings appear in your TicketingHub dashboard and manifests like any direct booking — no re-keying, no separate list to reconcile before each departure.**
- **Because there is only one calendar, the classic multi-channel failure — two platforms selling the same last spaces — cannot happen.**
- **Channel-level reports show exactly what VELTRA contributes next to your other sales channels.**

Commission terms are agreed directly between you and VELTRA as part of becoming a partner; TicketingHub handles the operational plumbing.

## Operator use cases

### Operators in destinations Japanese travellers love

Hawaii, Australia, Southeast Asia, Paris, London, Rome — destinations with strong Japanese visitation get the most from a VELTRA listing. If your tours already see Japanese guests arriving via hotel concierges or agents, VELTRA lets you meet that demand earlier and more directly.

### Cultural and experience-led products

VELTRA's catalogue leans into interactive cultural programmes, food experiences and distinctive local activities, not just headline attractions. Operators with craft workshops, cooking classes or behind-the-scenes access often find their products fit the platform's editorial style particularly well.

### Filling capacity outside your home market's season

Japanese travel peaks — Golden Week in spring, Obon in summer, New Year — do not align with every destination's domestic high season. A VELTRA channel can layer a second demand curve on top of your local one, smoothing utilisation across the year.

## Connecting VELTRA to TicketingHub

The connection uses TicketingHub's standard OTA setup from your supplier dashboard: add a wholesale rate to each product, create VELTRA as a reseller and assign the rate, then create a channel with the permitted products and share its access token with the OTA.

Verify the link with a test booking taken through to the passenger-details step; a pending order carrying the reseller name should appear in your Orders list within minutes. TicketingHub support can run the setup with you — contact us or your account manager to enable the channel.

## Frequently asked questions

### Do I need Japanese-language content to sell on VELTRA?

Your marketplace listing is presented to a Japanese-speaking audience, so translated content matters — VELTRA's partner team can advise on listing requirements. Operationally nothing changes for you: bookings arrive in your TicketingHub dashboard in the usual way.

### Will VELTRA guests book far in advance?

Typically yes — Japanese travellers tend to plan and book activities before departure rather than in destination. Expect a longer booking window than walk-up-driven channels, which also makes capacity planning easier: you see demand for a date building weeks out, not on the morning itself.

### How is commission handled with VELTRA?

Commission is agreed directly between you and VELTRA under your partner agreement. TicketingHub does not set or take that commission.

### Can I offer only selected products on VELTRA?

Yes. The VELTRA channel sells only the products you add to it, at the rate you assign — many operators start with their most internationally appealing products and widen from there.

### What happens if I change a departure time?

Update it once in TicketingHub and every connected channel, VELTRA included, sees the change. That single-source-of-truth calendar is the heart of the integration.

### Will VELTRA bookings clash with my direct sales?

No. VELTRA draws down the same live availability pool as your website widget and box office, so every channel always sees true remaining capacity and a departure can never be oversold between them.

## See TicketingHub in action

Want your experiences in front of Japan's most dedicated travel planners? Book a free TicketingHub demo and we will show you how the channel works.

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