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Notice periods or cut off times are here to avoid having last minute bookings and being unprepared for them. Nevertheless, if someone has already booked, you might not want to have different cut off time as you want to accommodate as many people as possible.
Therefore, we have two notices, one if you have a reservation and one if you don't.
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There are certain costs that come with running a tour, and if you only have a few people, then you will be at a loss. We at TicketingHub have taken into consideration this issue when we added "minimum for the first booking" to our platform, meaning the first booking requires X people before single bookings are added on top.
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As a precaution against users entering incorrect email addresses, we have added an email verification feature. As a result, you will be able to save time, improve productivity, and be more efficient.
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You can automatically increase the number of reviews by sending your guests email and SMS messages asking them to leave a review on TripAdvisor as well as your Google page.
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Webhooks are essentially automated messages sent from TicketingHub to another service when certain events occur, such as a booking, payment or a modification of a booking. With this feature, you can automatically send data from TicketingHub to your CRM, CRM, business intelligence tool, or any other system.
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According to studies, SMS has an open rate of 98%, compared with just 20% for emails; therefore, sending SMS review requests is more effective than sending email requests. Set them up now on TicketingHub if you haven't done so already.
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All customer communications, including confirmations, reminders, and feedback emails that grow your reviews are handled automatically by TicketingHub. In addition, we also engage with customers who have abandoned your shopping cart by sending them an email to see if we can persuade them to return. Furthermore, we are also able to support automatic SMS communications.
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Our clients love the magic link! The link enabled your clients to change their booking directly from their confirmation email. Yes, you heard us correctly. No more looking for your customer's booking, updating it for them, and sending them a confirmation email. Just send them your confirmation, and they will be able to modify their booking right away.
Are you concerned about your refund policy? We are, too, so you have full control over whether they cancel, transfer to a voucher, or rebook. Watch our video here:
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Feedbacks from Capterra website
The value for money on this platform is outstanding, especially when you consider the flexibility of the platform and the neat integration within a website.
First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb!
The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.
Online, in-person, and through trusted resellers all in one place through our online tour booking software.
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