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Booking Software for Heritage Sites

Trusted and loved by heritage site tours, our online booking tool handles tickets and reservations. We help you sell more tickets - online, via POS, and through all sales channels - managing everything from one centralized dashboard. Our hassle-free booking solutions save you time.

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Maximize Tour Bookings at Heritage Sites

We offer an advanced reservation system for tours that enhance the entire customer experience and backend management for heritage site operators and activity companies in the leisure and travel industry.

online booking widget features
Make it easy for website visitors to make direct bookings online at heritage sites.

Simplify Online Bookings and Payments

  • Enhance online bookings for heritage sites with a widget designed specifically for your unique brand.
  • It's easy to integrate into your CMS - ideal for your homepage or dedicated booking pages on heritage sites, and integrates smoothly with any website builder.
  • Increase conversion rates with an efficient 5-step booking process tailored to heritage site tours.
  • Offer multiple currencies and payment tools for heritage site visitors.
reseller login portal
Provide resellers with a login portal for heritage site bookings.

Grow Sales through Distribution Channels

  • Reach out to more potential guests with affiliate links for heritage site tours.
  • Arm resellers with a white-labeled widget and login portal, facilitating effortless channel management for heritage sites.
  • Expand your visibility by featuring available tour slots on prominent OTAs and sales channels such as Get Your Guide, TripAdvisor, Klook, and Airbnb Experiences, specifically for heritage site experiences.
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WORK SMARTER, NOT HARDER

Simplify Booking Management

For heritage site operators seeking efficiency, our specialized online booking system offers tailored solutions.

Specifically designed for travel agents, companies, and operators, our software significantly reduces customer inquiries and backend inefficiencies by up to 80%.

centralize customer information
Keep customer information for heritage sites on one centralized platform.

Save Time on Customer Interactions

  • Our intuitive magic link allows visitors to reschedule, cancel, or modify their bookings independently.
  • Automate customer feedback for heritage site tours using our messaging tool, ensuring guests are prepared and eager.
  • Ensure genuine reservations at heritage sites by validating traveler emails during the reservation process.
follow up with incomplete checkouts
Follow up with guests who leave their heritage site bookings halfway.

More Tools to Sell Smarter

  • Retain potential customers at heritage sites using our abandoned cart reminders; we send follow-up emails to enthusiasts who halt their booking process.
  • Utilize a waiting list for fully booked tours of heritage sites, ensuring no missed opportunities.
  • Bolster your digital footprint in the heritage site tourism and leisure industry by auto-generating customer feedback requests post-tour.
dashboard features for seamless management
Manage heritage sites on a centralized cloud-based platform - wherever you are.

Manage Bookings on the Go

  • Seamlessly adjust availability slots across different booking platforms for heritage sites.
  • Stay on top of your bookings for heritage sites with up-to-the-minute data hosted on our cloud platform (as long as you have an internet connection).
  • Monitor real-time availability across all platforms ensuring you're always informed about heritage site bookings.
crm integration solutions
Integrate CRM seamlessly for heritage sites.

Personalize Experiences

  • Give recurring guests at heritage sites a more personal experience.
  • Empower guests with a simplified booking management process at heritage sites, cutting down on wait times and phone calls.
  • Encourage post-tour travel experiences at heritage sites by asking visitors to share their reviews.
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City Tours Belfast: A Remarkable Journey to 400% Growth with TicketingHub

In Northern Ireland, City Tours Belfast faced a challenging market, especially during the pandemic. Switching to TicketingHub was a big deal. From struggling with limited growth and customers to achieving a 400% increase in sales, this case study highlights their journey. With TicketingHub, you get seamless integration, great ticketing and booking management, and awesome analytics. In addition to selling tickets and handling diverse tour types, the platform had early-bird promotions and a five-step booking process, which significantly improved customer experiences.
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YOU MISS 100% OF THE SHOTS YOU DON'T TAKE

WORKING WITH THE BEST

Designed specifically for multi-day tours and activity providers, our online booking platform simplifies the entire customer journey - leading to more customer retention and fewer admin inefficiencies at these historic locations.

Ancient Roman Colosseum under clear blue sky, iconic architectural landmark

Optimize Ticket Booking Management

Our software for heritage site operators elevates ticket booking to an unprecedented level of efficiency, managing online and walk-in reservations easily.

Our cloud-based ticketing system lets you effortlessly sell tickets and handle any type of tour at heritage sites, from guided historical walks to educational day trips. Enhance visitor experiences with early-bird promotions and streamlined bookings for heritage tours too.

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We can service everything from a small comedy show, world food tours, to the London Eye.

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Streamlined Inventory Management

Our own tour and activity booking software simplifies management at heritage sites by enabling easy creation of tours and activities, personalization of ticket types, managing reservations, and launching promotions effortlessly - a solution that increases sales and fosters customer loyalty at these cultural landmarks.

Taj Mahal with reflective pool and cypress trees on a clear day

Harness the Power of Data and Analytics

Our online booking engine provides vital analytics to refine heritage site operations. Track sales, visitor trends, and gain integrated insights with tools like Google Search Console, Google Analytics, and Facebook Pixel. Use this data to pinpoint peak times at heritage sites and optimize for increased online reservations and revenue.

Sync Online and In-Person Sales

Our POS system aligns in-person and online ticket sales at heritage sites, providing a real-time view of your entire operation on one platform.

It supports various payment methods, ensures a quick checkout for walk-ins at heritage sites, and integrates seamlessly with your digital bookings for streamlined financial and inventory management.

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Find more expert advice on the TicketingHub blog:

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Frequently Asked Questions

What Essential Features Should Be Included in Booking Software for Heritage Sites?

Effective booking software for heritage sites should offer comprehensive features like live availability tracking, a user-friendly interface, secure payment processing, and robust customer support. It's crucial to have automated reminders, customizable booking forms, and seamless integrations with existing websites and marketing tools. These features streamline the booking process and enhance the overall customer experience. This makes it easier for visitors to purchase tickets and engage with heritage site tours and activities.

How Can Online Booking Software Transform the Visitor Experience at Heritage Sites?

Online booking software plays a pivotal role in transforming visitor experiences at heritage sites. By offering a seamless, intuitive, and secure booking experience, it significantly increases customer satisfaction. Key features like real-time availability, instant booking confirmations, and automated reminders simplify online booking. Easy modifications and cancellations add to the convenience, ensuring a stress-free experience for visitors, which is crucial for repeat visits and positive reviews.

What Are the Major Challenges for Operators Managing Heritage Site Tours and How Can They Overcome Them?

Heritage site tour operators often grapple with challenges like maintaining site authenticity, efficiently managing bookings from diverse channels and delivering high-quality customer experiences. To overcome these challenges, adopting an advanced online reservation system is key. Such a system can streamline booking and sales processes, offer detailed visitor analysis, and integrate seamlessly with existing websites and point-of-sale systems. The system not only helps in preserving heritage sites but also in attracting more visitors and increasing revenue.

How Do Online Booking Systems Effectively Manage Seasonal Fluctuations in Heritage Tours?

Online booking systems manage seasonal fluctuations in heritage tours. They enable operators to strategically plan for peak and off-peak seasons. During high-demand periods, these systems aid in efficient resource and capacity management, ensuring no opportunity is missed. In quieter times, they provide valuable insights through detailed reporting and analytics, helping tourism companies to identify trends and implement targeted marketing strategies. This approach helps in maximizing bookings and revenue throughout the year.

How Do Online Ticketing Platforms Guarantee Secure Payment Processing?

Online ticketing platforms for heritage sites prioritize secure payment processing by integrating with reputed payment gateways and employing robust SSL encryption. Compliance with PCI DSS standards is a must to protect customer payment information. These security measures safeguard sensitive data and enhance the platform's credibility. A secure and trustworthy payment process is vital to building customer trust, encouraging repeat bookings, tracking sales, and expanding the customer base.

What Significant Advantages Does Reservation Software Offer to Historical & Heritage Tours?

Reservation software offers significant advantages to historical and heritage tours by streamlining operations and enriching customer experiences. It provides tour and activity operators with insightful analytics to understand customer preferences, automates the booking and payment process, and facilitates targeted marketing campaigns. This software is crucial in managing peak tourist seasons effectively, offering personalized experiences to visitors, and ensuring tours are memorable but also operationally efficient.

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