The Best Online Booking and Reservation Software for Observation Decks

A cloud-based ticketing and reservation platform, TicketingHub's booking and scheduling software leads Observation Deck Tour Operators an easy way to manage and sell tours from online to offline sales channels.

Only 3% fees
Done For You setup
Absorbs transaction fees

Grow your Business with TicketingHub

Sell More Tickets | Create More Experiences

TicketingHub is your ticketing and booking platform for managing, selling and promoting Observation Deck Tour Bookings. Easy booking and skip-the-line tickets on your phone. With powerful features like a cloud-based event management system, one-click purchase process, state of the art ticket printing software and more.

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Works Smarter, Not Harder

Our Homemade Recipe For Success

  • Dynamic pricing- offer guests the best possible booking rates, based on season and real-time data.
  • Flexible payment systems- manage in-person payments with our fixed and portable POS systems with real-time sync feature to your dashboard; and let customers pay bookings with over 120 payment integrations online, including Stripe, SumUp, Paypal, and Spreedly.
  • Send guests booking confirmation- automate sending of booking confirmation to guests via SMS or email.
  • Automatic reviews and feedback feature- easily collect and keep track of customers' honest feedback.
  • Magic link feature- let guests manage their own bookings with only a few clicks. Lessen phone calls and manual tour configuration.
  • No set-up or monthly fee- charges only 3% of online credit cards, with no POS and OTA fees.
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ticketinghub for

Observation Decks

Ticketinghub Features

  • Availability Calendar
  • Multi-Currency
  • Data Export
  • Detailed Reporting
  • Team Management
  • Performance Notifications
  • Message Broadcast
  • Central Inbox
  • Customer Relations
Success story

We Revolutionised The Way Egypt Sold Tickets And Helped Boost Sales By Over 500%

The Egyptian government was on the hunt for an innovative booking software to scale and promote their online reservations. Read how ticketing was essential to their growth and why they chose TicketingHub over the competition for this institution.
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You miss 100% of the shots you don't take


TicketingHub is an online booking software that allows you to manage all your ticketing needs and streamline booking process in one software.

There are tons of great features, but it's the simple things like being able to import and export tickets with a click of a button, or having the ability to have multiple users in your account so not everyone has to visit TicketingHub booking system every time they need something - these little things make huge differences!

TicketingHub offers every scheduling software feature that observation decks tour operators need to ease back-office tasks and sell more tickets online.

Read our blog: Reasons Why Electric Gamebox Chose TicketingHub Tour Scheduling Software

With TicketingHub, tour operators can manage inventory, pricing, promotions, and reservations all in one place. In addition, TicketingHub offers a booking engine that is fully integrated with major search engines and online travel agencies.

As a result, tour operators who use TicketingHub can easily increase their online visibility and reach a wider audience. With its powerful features and easy-to-use interface, TicketingHub is an ideal solution for tour operators who want to streamline their operations and sell more tickets, services, or any course online.

Over the last six years, TicketingHub has been in the business of helping tour operators around the world sell more attractions, tours, events.

From the Egyptian Pyramid's Sounds and Light Show to the world's biggest The Secret Food Tours, TicketingHub is here to make ticket selling and booking process management nothing but ease for observation decks.

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Frequently Asked Questions

Do you connect with Online Travel Agencies (OTA)?

Yes, we are! Currently, we are connected with TripAdvisor, Get Your Guide, Viator and TripXOXO. We are also connecting soon with other trusted OTA's in the industry- Expedia,, Google Reserve, Musement, and Tiqets.

In terms of online payments, which vendors do you integrate with?

Our online booking platform interfaces with your selected payment method to ensure that your sales system runs smoothly and continuously. Over 120 payment gateways are supported by TicketingHub, including Stripe, Paypal, WorldPay, Adyen, and AAIB. Outpost, our mobile and stationary POS app, supports iZettle, Adyen, and SumUp for in-person ticket transactions.

How does TicketingHub's tour booking software help manage day-to-day operations?

TicketingHub's manifest help tour and activity operators manage day-to-day operations of their tours online. Download any previous manifest to show customer attendance statistics for legal purposes or just for archival purposes. You may also assign guides to certain tours/events and have the manifest automatically emailed to them real time. We also assist you in tracking sales across your offerings and comparing them to past periods to assess relative growth.

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Focus on reaching sales. Faster

Sell more tickets through your website, POS, or resellers. Automate your tasks. And grow your business.


See How We've Helped Businesses Grow

TicketingHub transformed more than 50+ businesses. Operators trust and love TicketingHub.


from 30+ reviews on Capterra

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Ease of Use
Customer Service
Value for Money

Simplify and streamline ticketing from front and back

We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website.

Rob C.

Wine and Spirits

Great, flexible with great support from the team!

I run a free walking tours, and they help me getting booking online, through our website. The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.

Daniel B.


Customer focus!

First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb! The software itself it great, very intuitive with a simple yet effective interface that allows us to sell our products, do some upselling, connect via API with our preferred suppliers and use several payment processors as well.

Alex P.

Leisure, Travel & Tourism

Operators trust and Love TicketingHub

Feedbacks from Capterra website

Outstanding value and customer support

The value for money on this platform is outstanding, especially when you consider the flexibility of the platform and the neat integration within a website.
Dylan S
January 20, 2022

Great, flexible with great support from the team!

The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.
Daniel B
October 1, 2019

Best ticketing system that exists on planet earth.

Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.
Andreas D
June 24, 2022


Our pricing model is as transparent as it gets. No hidden fees, no strings attached. Pay only for the successful sales we process for you.