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55 Cities in 5 Years: Why Secret Food Tours Chose TicketingHub As Their Cloud-Based Ticketing System

Secret Food Tours was seeking to disrupt a growing industry. TicketingHub stepped in and met their growth obstacles with innovative solutions and helped elevate the brand to a multi-million-pound business.

About the client

Secret food tours

The rise of global food tourism can largely be attributed to the rejection of the idea that having a great culinary experience means checking off a list of the city’s top 10 restaurants. Instead, it means embracing all activities that use food as a means of connection between people, places and time. Secret Food Tours started in one city fueled with a passion to showcase tantalizing and delectable foods overlooked by tourists and revered by locals. Since its inception, they have amassed over 5,000 5-star reviews and have grown to over 55 cities worldwide.

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500% Growth in Sales

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70% more guests

Before pandemic, City Tours Belfast only had 30% of the market. TicketingHub's simple yet fast-growing rental software solutions platform for tour operators helped them grew up to 70% more in guests in no time!

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The Challenge

Secret food tours founding team needed an all-in-one booking and reservation system really simple to integrate with each tour we sell and that could connect to our payment gateway. Secret food tours as many startup businesses had a tight budget, no ticketing system and needed something custom to their specific food tours organisation requirements. What seemed an impossible challenge to overcome; TicketingHub ticketing software made it possible for them to start selling their incredibly great food tours not in days, but within minutes!

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The Solution

TicketingHub suites enabled www.SecretFoodTours.com to focus on their core business and expertise by taking out of their hand all of the technical burdens of building a custom ticketing system.

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Operators trust and Love TicketingHub

Feedbacks from Capterra website

Great, flexible with great support from the team!

The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.
Daniel B
October 1, 2019

Best ticketing system that exists on planet earth.

Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.
Andreas D
June 24, 2022

Customer focus!

First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb!
Alex P
June 18, 2019

pricing

Online, in-person, and through trusted resellers all in one place through our online tour booking software.

Any Business
3%*

of online credit
card only

*  £2M+ in annual revenue contact us
for Enterprise discount pricing

  • No set up or monthly fee

    No tricks or hidden fees

  • Absorb or Pass on our fees

    No tricks or hidden fees

  • No long term Contracts

    No tricks or hidden fees

  • Free Point of Sale Bookings

    No tricks or hidden fees

  • Free OTA bookings

    No tricks or hidden fees

Contact us