55 Cities in 5 Years: Why Secret Food Tours Chose TicketingHub As Their Cloud-Based Ticketing System

Secret Food Tours was seeking to disrupt a growing industry. TicketingHub stepped in and met their growth obstacles with innovative solutions and helped elevate the brand to a multi-million-pound business.

About the client

Secret food tours

The rise of global food tourism can largely be attributed to the rejection of the idea that having a great culinary experience means checking off a list of the city’s top 10 restaurants. Instead, it means embracing all activities that use food as a means of connection between people, places and time. Secret Food Tours started in one city fueled with a passion to showcase tantalizing and delectable foods overlooked by tourists and revered by locals. Since its inception, they have amassed over 5,000 5-star reviews and have grown to over 55 cities worldwide.

500% Growth in Sales

70% more guests

Before pandemic, City Tours Belfast only had 30% of the market. TicketingHub's simple yet fast-growing rental software solutions platform for tour operators helped them grew up to 70% more in guests in no time!

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The Challenge

Secret food tours founding team needed an all-in-one booking and reservation system really simple to integrate with each tour we sell and that could connect to our payment gateway. Secret food tours as many startup businesses had a tight budget, no ticketing system and needed something custom to their specific food tours organisation requirements. What seemed an impossible challenge to overcome; TicketingHub ticketing software made it possible for them to start selling their incredibly great food tours not in days, but within minutes!

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The Solution

TicketingHub suites enabled www.SecretFoodTours.com to focus on their core business and expertiseby taking out of their hand all of the technical burdens of building a custom ticketing system.

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Operators trust and Love TicketingHub

Feedbacks from Capterra website

Customer focus!

First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb!
Alex P
June 18, 2019

Great, flexible with great support from the team!

The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.
Daniel B
October 1, 2019

Absolutley Great

This ticketing system is very versatile and will let you do almost anything you can think of. They have exceptional customer support and seem to know their customers by name so if you have any trouble at all just give them a call and the'll sort it out.
Luke E
June 25, 2019
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