Best Outbound Software Alternative: TicketingHub

Want the price without the demo call?

Outbound Software is an enterprise attractions platform owned by Constellation Software, and getting a number out of it means a sales conversation. If you would rather work out your exact cost from your own booking volume tonight — and be live without an implementation project — TicketingHub publishes its rate upfront: 3% per online booking, no setup fee, no monthly fee. It is rated 5.0 on Capterra, and operators on the platform grew their OTA sales 401% between 2022 and 2025.

What is Outbound Software?

Outbound Software was founded in 2005 and is headquartered in Chicago. In March 2015, it was acquired by Jonas Software, an operating group of Constellation Software Inc., the Toronto-listed serial software acquirer (CSU.TO). Jonas itself was formed in 2003 when Constellation acquired Gary Jonas Computing, and has since grown into a group with more than 200 acquired companies and over 6,000 employees across its various software brands.

Outbound serves four main verticals: museums, art galleries and science centers; zoos and aquariums, with a focus on membership programs; ticketed live-event venues; and adventure, recreation, parks and campgrounds. Its feature set covers online reservations, box-office ticketing, reserved seating, memberships and donations, digital waivers, and reporting, and it integrates with NCR Counterpoint point of sale, plus Salesforce, HubSpot, Mailchimp, Twilio, WorldPay and GiveX.

Outbound Software pricing: the number you can't see

Outbound does not publish pricing on its website. The only path to a number is requesting a demo and talking to sales, which is standard for a Constellation-owned, enterprise-oriented vendor selling to museums, zoos and large attractions rather than smaller operators shopping by list price. We could not verify a monthly fee, setup cost, or transaction rate from any public source — so until the demo, you are budgeting blind.

That means we cannot build a direct worked-example comparison the way we can for competitors with published rates. What we can tell you is TicketingHub's full cost: 3% per online booking, no monthly fee. On 10,000 pounds of monthly online bookings, that is exactly 300 pounds, known before you ever pick up the phone — and in a quiet month the bill shrinks with your sales. If you already have an Outbound quote, the fair comparison is to put your actual monthly cost from that quote against 3% of your own online booking volume. We publish our side because the maths tends to favour whoever isn't paying for an enterprise sales team.

Outbound Software vs TicketingHub, side by side

• Pricing — Outbound Software: not published; requires a sales demo to get a quote. TicketingHub: flat 3% per online booking, published upfront.
• Monthly fee — Outbound Software: not disclosed publicly. TicketingHub: none.
• Setup — Outbound Software: not disclosed publicly; enterprise attraction platforms typically involve an implementation phase. TicketingHub: none, first product can be live in minutes.
• Booking widget — Outbound Software: online and on-site ticketing tied closely to its own box-office and POS workflow. TicketingHub: one line of code, brand-matched, multi-language, multi-currency, lightweight and fast.
• OTA channel manager — Outbound Software: not listed among its published integrations; built around Counterpoint POS and CRM/marketing tools instead. TicketingHub: real-time sync with Viator, GetYourGuide and other resellers; operator OTA sales grew 401% between 2022 and 2025.
• Magic Link — Outbound Software: not found as a named self-serve reschedule/cancel feature in public materials. TicketingHub: customers reschedule, cancel or convert bookings to vouchers themselves.
• Point of sale — Outbound Software: works integrated with, or as a standalone alternative to, NCR Counterpoint POS. TicketingHub: iOS and Android POS, works offline, connects to printers, cash registers and PDQ machines, included.
• Waivers — Outbound Software: digital waiver management built in. TicketingHub: digital waivers via Smartwaiver integration.
• Support — Outbound Software: not disclosed publicly; contact is via a sales phone line rather than a published support channel. TicketingHub: 24/7 via chat and email.
• Reviews — Outbound Software: no substantial public Capterra or G2 review history found at time of research. TicketingHub: 5.0 on Capterra.

Why operators switch to TicketingHub

Budget tonight, not after a sales cycle

No setup fee, no monthly fee, 3% per online booking — with integration fees for payment providers and OTA channels stated upfront. Multiply your own online volume by 3% and you have your exact software cost before anyone schedules a demo. You only pay when you sell, so the bill can never outrun the bookings.

Turn more visitors into ticket-holders

Your website stays the star: the widget embeds with one line of code, matches your brand, and checks out in your visitor's language and currency, so international traffic converts instead of bouncing. An email validator catches typos at checkout, which means confirmations arrive and no-shows fall.

Fill days you can't fill yourself

Outbound's published integrations centre on POS and CRM tools, not OTAs. TicketingHub's channel manager syncs availability in real time with Viator, GetYourGuide and other resellers, putting your tickets in front of travellers your own site never reaches — with no double-bookings. Operators on the platform grew OTA sales 401% between 2022 and 2025.

Cut the admin queue at the front desk

Magic Link lets visitors reschedule, cancel or convert their own bookings to vouchers — a change of plans becomes a kept sale, not a phone call. Walk-ups run through the built-in iOS and Android POS, which works offline and drives printers, cash registers and PDQ machines, so the gate keeps selling even when the WiFi dies — and there is no separate third-party POS contract.

Help around the clock, no account manager needed

TicketingHub answers 24/7 by chat and email, with free migration help and a help centre of guides and videos. Oliver M., an executive director: 'Overall its been been an invaluable tool and system for my business, helping us both grow and expand.'

Who is Outbound Software right for?

• Larger museums, zoos, aquariums and ticketed venues already invested in NCR Counterpoint POS and wanting a tightly integrated box-office system.
• Organizations comfortable with an enterprise sales process and a custom quote rather than a published rate.
• Attractions whose distribution is mostly on-site and direct, with less reliance on OTA/reseller channels.

Who is TicketingHub right for?

• ✅ Operators who want their cost worked out before anyone books a sales call.
• ✅ Smaller and mid-size museums, attractions and activity operators who want to be live in minutes, not after an implementation project.
• ✅ Teams that want Viator and GetYourGuide demand flowing in automatically.
• ✅ Anyone who wants point of sale included, not tied to a separate third-party POS contract.
• ✅ Operators who want 24/7 support without an account-manager relationship.

Proof it works for attractions

Egypt's Sound and Light Shows grew ticket sales by more than 500% with TicketingHub, Jungle Cat World — a wildlife park in Ontario — grew over 300%, and Lions Water Adventure Park went from around 50,000 to 260,000 dollars in online revenue in a year. Venues of very different sizes, the same direction of travel.

FAQs about switching from Outbound Software

How hard is it to migrate from Outbound Software to TicketingHub?

Switching costs you an afternoon, not a season. TicketingHub's team moves your products, availability and customer data across for free, and most operators have their first product live within minutes — not after an implementation project.

Will switching from Outbound Software save money?

We cannot compare exact totals because Outbound does not publish pricing. What we can tell you is TicketingHub's full cost: 3% per online booking, no monthly fee — on 10,000 pounds of monthly bookings, 300 pounds, in full. Bring your Outbound quote and put it against 3% of your own volume; the comparison takes a minute.

Can I try TicketingHub before fully switching from Outbound Software?

Yes, and it risks nothing — no setup fee, no monthly commitment. Get the widget live, sell real tickets alongside your current system, and move the rest only when the numbers convince you.

Your cost is one multiplication away

Take your annual online admissions, multiply by 3% — that is the whole TicketingHub bill, with no subscription and no implementation fee hiding behind a demo. Setup is free, migration is done with you, and support answers around the clock. Put one product live this week and check the maths against your Outbound quote.