Lions Water Adventure Park Earning More Than 400% Profit Growth in a Year Integrating TicketingHub

See how Lions Water Adventure Park grew their ticket sales up to 400% in a year with TicketingHub. Our cloud-based software makes it easy to manage reservations and ticket sales for water parks– turning first time guests into recurring customers!

About the client

Lion's Water Adventure Park

Lions Water Adventure Park is a ‘roarin must-visit water adventure park’ in Kinston, North Carolina. Park offers fun water slides, a lazy river, splash pad, spacious picnic area, and a 25-yard competition pool for the family to enjoy! Since integrating with TicketingHub, Lions Water Adventure Park grew its profit up to 400% more only within a year.

400% increase in sales

With more market and growing positive tour reviews, City Tours Belfast enjoys the new waters of great market and a great booking platform.

70% more guests

Before pandemic, City Tours Belfast only had 30% of the market. TicketingHub's simple yet fast-growing rental software solutions platform for tour operators helped them grew up to 70% more in guests in no time!


The Challenge

Water park tour operators, like the Lions Water Adventure Park, are looking for ways to expand their customer base by generating more revenue from out-of-state visitors. Their aim is for first-time tourists to be satisfied and become repeat customers if they can improve the performance of their customer service. Another significant aspect to consider is managing simultaneous bookings seamlessly and effectively. Thus, tour operators need to find ways to compete effectively in the tourism industry and the best way to do so is through digital innovation.


The Solution

Our online ticketing and reservation system helped the water park reach more out-of-state customers through data and analytics that the software provides. Not to mention, the water park is featured by the renowned Trip Advisor– as one of the must-visit places in North Carolina. Data-driven strategies were also used in providing satisfactory customer service by helping guests be more informed about the tour bookings and reservations, in comparison to their performance in the previous years. As a result, the water park is selling more ticket sales through different channels– online, in-person, and through POS systems. And are catering more park goers with more efficiency and with a much better customer experience!

Central Inbox
Customer Relations
Data Export
Detailed Reporting
Message Broadcast
Performance Notifications
Availability Calendar
Team Management

Operators trust and Love TicketingHub

Feedbacks from Capterra website

Customer focus!

First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb!
Alex P
June 18, 2019

Great, flexible with great support from the team!

The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.
Daniel B
October 1, 2019

Absolutley Great

This ticketing system is very versatile and will let you do almost anything you can think of. They have exceptional customer support and seem to know their customers by name so if you have any trouble at all just give them a call and the'll sort it out.
Luke E
June 25, 2019
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