TicketingHub’s Message Communication Protocol (MCP) is the industry’s first solution that lets tour operators and attractions offer real-time bookings through conversational AI — including chatbots, voice assistants, and messaging platforms.
With a simple activation and no custom development, MCP connects your TicketingHub inventory to any conversational interface, unlocking a new era of frictionless booking.
⭐ What Is MCP?
MCP is TicketingHub’s communication and booking protocol that bridges your live ticket inventory, pricing, and availability with conversational AI tools. It lets travelers book through natural conversation, not traditional web forms.
- Works with chatbots, SMS, WhatsApp, voice assistants, and AI agents
- Requires zero coding or integration time
- Activates from your TicketingHub dashboard in one click
“Conversational booking is the future. People are speaking to their devices more than ever. MCP ensures operators never miss a sale.”
— Carl Pihl, Founder & CEO, TicketingHub
🚀 Why Integrate MCP? — Instant Benefits
1. No-code activation
Previously, operators needed months of custom API work. MCP eliminates that barrier.
Just activate, connect your catalog, and you’re live.
2. Reduce missed sales
When you’re busy guiding a tour, operating a boat, or managing guests, MCP handles inquiries and bookings automatically — 24/7.
3. Works across all conversational platforms
Your customers can search, compare, and book tours from:
- Chatbots on your website
- WhatsApp, Messenger, SMS
- AI agents and virtual assistants
- Voice interfaces
4. Full real-time booking experience
MCP provides:
- Live availability
- Dynamic pricing
- Secure booking completion
- Automated confirmations
5. Improve your customer experience
Travellers simply ask a question — and get instant answers and the ability to book on the spot.
🧭 Use Cases Across Tourism
Whether you’re a small operator or a major attraction, MCP adapts to your workflow.
For Small Operators
- Handle calls and messages automatically when you’re with guests
- Let voice bots answer FAQs and confirm bookings
- Reduce no-shows and missed calls
For Large Attractions
- Surface complex information (terms, instructions, FAQs) via conversational AI
- Scale up customer service during peak seasons
For Resellers, Hotels & Partners
- Check availability and pricing through a simple message or phone call
- Receive instant booking confirmation
- No dashboards or systems required
“Imagine guiding a walking tour and someone calls to book. The bot answers, checks availability, and confirms the ticket — all while you continue the tour.”
— Carl Pihl
📊 Data Insights Built In
MCP tracks real conversational questions and interactions, giving operators clarity into:
- Customer confusion points
- Website content gaps
- Popular queries and booking paths
These insights help improve your digital presence and increase conversions.
🔭 What’s Coming Next
TicketingHub is expanding MCP to blend conversational flow with visual content:
- AI chatbots sending WhatsApp messages with curated tour links
- Hybrid chat + visual browsing experiences
- Multi-platform MCP connections for cross-selling tours across providers
🏆 A Competitive Advantage for Fast-Moving Operators
TicketingHub developed MCP without the technical legacy that slows larger providers. The result:
- Faster innovation
- Lightweight integrations
- A future-proof conversational commerce layer
MCP supports TicketingHub’s mission: helping operators sell more tickets with less operational effort.
🔌 How to Integrate MCP
Integration is immediate:
- Log in to your TicketingHub account
- Activate MCP from your settings
- Choose your conversational interface
- Start receiving real-time bookings through chat or voice
No developers. No custom code. No delays.
👉 Ready to enable AI-driven bookings? Contact us at info@ticketinghub.com
