Best TourCheckout Alternative: TicketingHub
TourCheckout's standard fee is "under 6%" and unpublished. TicketingHub charges a published flat 3%, no monthly fee, with 24/7 support. Compare before you commit.
TourCheckout advertises fees "under 6%" — but the exact rate is a sales conversation. TicketingHub publishes one number: a flat 3% per online booking, with 24/7 support and OTA sync included.
“Under 6%” is not a price — 3% is
TourCheckout markets itself on low fees: "1% vs. 6%" headlines, savings of "up to $5,000 per $100,000." But its standard plan is priced as "a percentage fee under 6%", and the exact rate you will actually pay is not published — you find out when you talk to sales. TicketingHub publishes one number: a flat 3% per online booking, no monthly fee, no setup fee. You can compare it against any quote they give you.
This page compares the two on pricing, features and support so you can decide with real numbers. TicketingHub is rated 5.0 on Capterra.
What is TourCheckout?
TourCheckout is booking management software for US tour operators, based in San Francisco and founded by former tour operators with over a decade of industry experience. It positions itself as the low-cost alternative to platforms like FareHarbor for operators frustrated with 6%-plus fee stacks.
The feature set covers the day-to-day basics: real-time inventory, online and back-office bookings, booking calendar, digital trip manifests, promo codes and gift cards, automated emails, waivers and review requests, rescheduling and cancellations, and integrations with Stripe, Google Calendar and TripAdvisor. Setup is quick — the company claims you can start in 15 minutes. Support is US-based, weekdays 9am to 5pm Eastern.
TourCheckout pricing: what a booking costs you
TourCheckout's standard plan charges a revenue-based booking fee described as "under 6%", with no setup fee. The enterprise plan is custom-priced, may add a fixed monthly subscription, and includes website hosting and a dedicated account manager. The exact standard rate is not published, so what you will pay depends on your conversation with them.
TicketingHub's price is on the website: 3% per online booking, flat, for everyone — no monthly fee, no setup fee, all features included. On $10,000 of monthly online bookings, "under 6%" could mean anything up to $600; TicketingHub is $300. If TourCheckout quotes you below 3%, take it — but get the number in writing first, and check what happens to it as your volume grows.
TourCheckout vs TicketingHub, side by side
- Pricing — TourCheckout: percentage fee "under 6%", exact rate unpublished. TicketingHub: flat 3% per online booking, published upfront.
- Monthly fee — TourCheckout: none on standard; enterprise may carry a fixed subscription. TicketingHub: none.
- Setup — TourCheckout: none, 15-minute start claimed. TicketingHub: none, with free migration help.
- Booking widget — TourCheckout: online booking on your website. TicketingHub: one line of code, brand-matched, multi-language, multi-currency.
- OTA channel manager — TourCheckout: TripAdvisor integration. TicketingHub: real-time sync with Viator, GetYourGuide and other resellers; operator OTA sales grew 401% between 2022 and 2025.
- Self-serve changes — TourCheckout: rescheduling and cancellations handled in the back office. TicketingHub: Magic Link lets customers reschedule, cancel or convert a booking to a voucher themselves.
- Point of sale — TourCheckout: back-office booking. TicketingHub: iOS and Android POS, works offline, connects to printers, cash registers and PDQ machines.
- Support — TourCheckout: US-based, weekdays 9am-5pm ET. TicketingHub: 24/7 via chat and email.
- Reviews — TourCheckout: no established review base on Capterra or G2 yet. TicketingHub: 5.0 on Capterra.
Why operators switch to TicketingHub
A published price beats a quoted one
"Under 6%" tells you the ceiling, not your rate. TicketingHub publishes one number — 3% per online booking, no monthly fee, no setup fee — so your margin per ticket is known before the season starts, and it does not depend on how negotiation went. Integration fees apply only for payment providers and OTA channels, disclosed upfront.
Get answers when the problem is happening
Bookings do not keep office hours. A checkout problem at 8pm on a Saturday — your busiest selling window — waits until Monday morning on a 9-to-5 Eastern support schedule. TicketingHub answers on chat and email 24/7 — as Hannah J., director, puts it: "It's refreshing to have a service that actually has good customer service."
Fill the slots you can't sell yourself
A TripAdvisor integration is a start; a channel manager is a sales team. TicketingHub keeps availability in sync in real time with Viator, GetYourGuide and other resellers from one dashboard — no double-bookings to apologize for. Operators using it grew their OTA sales 401% between 2022 and 2025.
Get your evenings back
TicketingHub's Magic Link lets customers reschedule, cancel or convert a booking to a voucher themselves, without a phone call — you keep the sale as a new date or a voucher instead of a refund. An email validator catches typos at checkout, and abandoned-cart recovery emails win back the customers who almost booked. Shannon R., small business owner, says the abandoned cart emails "noticeably reduced the number of people that don't book."
What we know about TourCheckout's track record
TourCheckout has no meaningful review presence yet on Capterra, G2 or GetApp — not negative reviews, simply none. That does not mean the product is bad; it means you would be an early customer. Its founder story is genuine — built by ex-tour-operators who lived the fee problem — and the 15-minute setup claim suggests a deliberately simple product. Weigh that against what an established platform offers: a public review record, a broader feature set, and support that answers outside Eastern business hours.
Who is TourCheckout right for?
- US-based operators in Eastern or Central time zones who want support from people in their own market.
- Small operators with simple, direct-booking-only needs who value a minimal product.
- Operators comfortable negotiating their rate and being an early customer of a young platform.
Who is TicketingHub right for?
- ✅ You want to know your exact cost per booking before you sign — and every month after.
- ✅ You want Viator and GetYourGuide synced automatically instead of managed by hand.
- ✅ You sell evenings and weekends and need support that answers then too.
- ✅ You want customers fixing their own reschedules while your phone stays quiet.
- ✅ You want a platform with a public 5.0-rated track record.
What operators say about TicketingHub
TicketingHub is rated 5.0 on Capterra. Lions Water Adventure Park in Kinston, NC went from around $50K to $260K in online revenue in a year with the widget, Magic Link and OTAs, and Egypt's Sound and Light Shows grew ticket sales by more than 500%.
FAQs about switching from TourCheckout
How hard is it to migrate from TourCheckout to TicketingHub?
Switching costs you an afternoon, not a season. TicketingHub's team moves your products, availability and customer data across for free, and most operators have their first product live within minutes.
Is TicketingHub actually cheaper than TourCheckout?
It depends on the rate TourCheckout quotes you — their standard plan is "under 6%" but unpublished. TicketingHub is a flat, published 3% with no monthly fee. Get TourCheckout's number in writing, check whether it holds as your volume grows, and compare. A published rate also cannot quietly change at renewal.
Can I try TicketingHub before fully switching from TourCheckout?
Yes, and it costs you nothing to find out. There is no setup fee and no monthly commitment, so you can get the booking widget live and let it compete with your TourCheckout setup on real traffic.
Know your rate before the season starts
TourCheckout's low-fee promise is real marketing built on a real frustration — but a rate you have to negotiate is not a price, and 9-to-5 support does not match a business that sells on weekends. TicketingHub gives you the published 3%, OTA sync with Viator and GetYourGuide, 24/7 support and free migration. Start free, pay as you earn, and know exactly what each booking costs you.
