Online Booking System for City Tours

Our intuitive interface lets you sell tickets online, in-person, and through our trusted partners. Transform your city tour business with TicketingHub's premier tour booking software. Increase sales and reduce booking efforts.

Only 3% fees
Done For You setup
Absorbs transaction fees
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Grow your Business with TicketingHub

Streamline City Tour Bookings and Enhance Registrations

We provide an online booking system specifically designed for city tour operators that simplifies direct online reservations, attendee management, and distribution to various channels.  

city tour online booking widget
Get more bookings with an online booking system for city tours.

24/7 booking widget for website visitors

  • Drive more direct city tour bookings with a widget tailored to your unique city tour brand.
  • Integrate seamlessly into your CMS with a single line of code - great for your homepage or dedicated booking page.
  • Boost conversion rates and foster visitor loyalty with a user-friendly 5-step booking process.
  • Support multiple currencies and payment methods to cater to city tour enthusiasts.
reseller login portal
Dedicated portal for resellers to monitor city tour bookings.

Get 80% more bookings with resellers & affiliates  

  • Witness up to an 80% surge in city tour bookings through affiliate links optimized for city tours.
  • Provide resellers with a white-labeled widget and a login portal, enabling them to manage city tour bookings efficiently.
  • Broaden your reach by showcasing your tour slots on leading OTAs - we link you to platforms like Get Your Guide, TripAdvisor, Klook, and Airbnb Experiences.
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Works Smarter, Not Harder

Our Homemade Recipe For Success

We are helping city tour operators handle their challenges and enhance operating efficiency. The online booking system was designed specifically for city tour operators, so we can reduce customer inquiries and backend inefficiencies by up to 80%.  

customer messaging feature
Offer scalable online booking for city tours that offer fast and personalized service.

Shorten customer queries  

  • Allow tourists to reschedule, cancel, or convert bookings into vouchers effortlessly. Our user-friendly link ensures travelers can adjust their city tour bookings at any time!
  • Automatically send tour reminders to your attendees with our messaging tool, ensuring they're prepared and eager for the city tour adventure.
  • Prevent invalid bookings and continuous customer interactions by verifying traveler emails during the reservation process with our email validator.
follow up reminders to guests
Boost your booking potential with smart marketing tools.

Tactical marketing  

  • With abandoned cart reminders, you can capture every potential reservation. We send follow-up emails to tourists who leave incomplete bookings.
  • Register tourists on a waiting list when tours are fully booked, ensuring spots are filled in case of last-minute cancellations.
  • After the tour, trigger automated feedback requests from participants. Enhance your reviews and online presence in city tour bookings.
easy access in one platform
Modify and set availability slots across booking platforms.

On-the-go city tour management  

  • Stay synchronized across booking platforms by setting and modifying availability slots.
  • Integrate real-time data on a cloud platform to prevent city tour overbookings.
  • Oversee availability across all reservation channels with our comprehensive online booking system for city tours.
CRM integration feature
Our city tour reservation system integrates seamlessly with CRM and manages customers.

Service that stands out

  • Segment tourists in the CRM to provide dedicated city tour enthusiasts with an exceptional experience.
  • Offer straightforward booking modifications for participants via an easy-to-use link, minimizing customer interactions.
  • Motivate tourists to share their city tour experiences post-tour with automated review prompts.
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ticketinghub for

City Tours

Ticketinghub Features

  • Availability Calendar
  • Multi-Currency
  • Data Export
  • Detailed Reporting
  • Team Management
  • Performance Notifications
  • Message Broadcast
  • Central Inbox
  • Customer Relations
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Success story

City Sightseeing Budapest Skyrockets Ticket Sales with TicketingHub!

City Sightseeing's Budapest branch, a prominent player in hop-on, hop-off bus tours, grappled with the challenge of broadening ticket sales and elevating customer service. Their solution? TicketingHub. This cloud-based ticketing platform strengthened ticket sales and increased their operational efficiency. Key features of the software, such as adept reservation management and enhanced customer service tools, redefined their business model. This helped to strengthen their esteemed reputation in the sightseeing industry.
Discover Ticketinghub
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You miss 100% of the shots you don't take


Our intuitive online booking system for city tours is designed to cater to the unique needs of all city tour operators, online booking platforms, and activity providers in the urban exploration sector.

It excels at organizing city tour attendees and simplifying online reservations across mobile devices and various sales platforms. This boosts revenue and ensures an unmatched city tour experience.

happy guest of city tour
Streamline ticket sales for city tours to enhance attendee satisfaction.

Improve city tour ticketing  

Our online booking system for city tours provides an efficient reservation solution across multiple online and face-to-face channels.

Say goodbye to cumbersome manual ticketing methods and welcome digital city tour management. Our cloud-based system enables seamless booking administration via mobile platforms.

Whether scheduling single-day city explorations, exclusive urban experiences, or promoting early bird bookings, our software perfects every aspect, promising tourists a smooth and delightful journey.

Manage your tour inventory

You can manage your upcoming tours, ticket allocations, and online reservations effortlessly with our integrated online tour booking software. It allows you to sell tickets online and on-site, customize ticket types, manage bookings, and run special promotions.

Experience a streamlined booking solution that enhances revenue while ensuring repeat city tour enthusiasts.

managing city tour guests
Online booking for city tours can be managed seamlessly across devices.

Data insights tailored to your city tour goals

Data-driven decisions are essential for effective planning. Our online booking system for city tours equips you with crucial analytics and detailed reports on ticket sales, tourist behaviors, and other vital metrics.

Moreover, we seamlessly integrate with key platforms like Google Search Console, Google Analytics, and Facebook Pixel.

Delve into city tour booking trends, identify peak tourism times, and formulate strategies to elevate your tour booking operations and revenue.

Integration with Point of Sale

In addition to managing refunds and reducing no-shows, our POS integration makes managing refunds a breeze.

We enhance the overall tourist experience with user-friendly POS integration, encouraging repeat visits.

Find more expert advice on the TicketingHub blog:

boosting conversion rates blog
how to write booking confirmation emails
online booking system importance blog
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Frequently Asked Questions

1. What is the advantage of online booking for city tours?

An online booking system for city tours is a game-changer for tour operators and customers.

  • For operators, it automates the reservation process, reducing administrative tasks and human errors.
  • For customers, it is convenient when customers book tours at any time from anywhere, complete with real-time availability checks, secure payment gateways, and instant confirmations.

This not only enhances the customer experience but also boosts direct bookings and reduces dependency on third-party agents.

2. How does tour booking software benefit city tours?

Tour booking software is a holistic solution designed to address city tours' unique challenges. It centralizes operations, from scheduling to customer management. Features like automatic notifications, waiting lists, and set cancellation policies ensure that both customers and operators are always on the same page. Moreover, the software's analytics tools provide insights into sales trends, helping businesses tailor their marketing strategies and grow sales.

3. Why is a reservation system essential for my tour business?

A reservation system is the backbone of a modern tour business. It streamlines operations, ensuring no overbookings or scheduling conflicts.

With features like multi-day tour scheduling, guided tour management, and private tour customization, businesses can offer a wide range of services. Plus, integrating customer feedback tools can help businesses refine their offerings based on real-world feedback.

4. How can online tour booking software improve customer service for city tours?

Online tour booking software elevates customer service by offering a seamless, user-friendly interface. Customers can view detailed tour descriptions, check real-time availability, and even read reviews from other travelers.

Post-booking, customers receive appointment reminders, ensuring they never miss a tour. Moreover, the software often includes tools to collect customer feedback post-tour, ensuring businesses can continually refine their services.

5. Are free tour booking software versions available for food tours or multi-day tours?

Certainly! While premium versions offer a broad range of features, many platforms provide free tiers or trial versions of their tour booking software. These can be particularly beneficial for specialized tours, like food tours, where operators might need specific features like dietary preference management.

For multi-day tours, features like itinerary management and accommodation booking integrations can be invaluable.

6. How can I customize the booking experience for my tour business using tour scheduling software?

Tour scheduling software often comes with customization tools. Operators can integrate branded booking widgets on their websites, offer multiple tours, and even set up special packages or discounts.

Advanced software also allows channel management, ensuring that tours listed on third-party platforms are always in sync with the main system.

7. How does tour booking software help increase ticket sales for city tours?

Tour booking software is more than just a reservation tool; it's a sales powerhouse. With features like upselling tools, discount code integrations, and marketing analytics, operators can drive more bookings. The software also integrates with popular payment gateways, ensuring a smooth checkout process, which increases conversions.

8. Can I manage tour cancellations and schedules with tour management software?

Absolutely. Modern tour booking systems come equipped with dynamic scheduling tools. Operators can easily manage tour availability, set up blackout dates, or adjust schedules based on external factors. For customers, features like easy rescheduling, transparent cancellation policies, and automatic notifications make the entire process hassle-free.

9. How do customers benefit from an online tour booking system?

An online tour booking system is a win-win for customers. They get a transparent booking process, with clear pricing, real-time availability checks, and instant confirmations. The system also offers flexibility, allowing customers to reschedule or join waiting lists for popular tours. Integrated customer reviews give them trust, and secure payment gateways ensure their data is safe.

10. What should I consider when choosing an online booking system for my city tour business?

When evaluating an online booking system, consider its user-friendliness, scalability, and integration capabilities. Look for software that offers city tours features, like multi-language support or city-specific marketing tools.

Customer support is crucial, so ensure the provider offers timely assistance. Lastly, consider the software's pricing model and ensure it aligns with your business's budget and growth projections.

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Focus on reaching sales. Faster

Sell more tickets through your website, POS, or resellers. Automate your tasks. And grow your business.


See How We've Helped Businesses Grow

TicketingHub transformed more than 50+ businesses. Operators trust and love TicketingHub.

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from 30+ reviews on Capterra

View on Capterra
Ease of Use
Customer Service
Value for Money

Simplify and streamline ticketing from front and back

We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website.

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Rob C.

Wine and Spirits

Great, flexible with great support from the team!

I run a free walking tours, and they help me getting booking online, through our website. The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.

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Daniel B.


Customer focus!

First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb! The software itself it great, very intuitive with a simple yet effective interface that allows us to sell our products, do some upselling, connect via API with our preferred suppliers and use several payment processors as well.

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Alex P.

Leisure, Travel & Tourism

Operators trust and Love TicketingHub

Feedbacks from Capterra website

Great, flexible with great support from the team!

The system is very flexible, and the team helped me with some customization so it fits exactly my need. Great help of the team. I'm super happy with them.
Daniel B
October 1, 2019

Best ticketing system that exists on planet earth.

Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.
Andreas D
June 24, 2022

Customer focus!

First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb!
Alex P
June 18, 2019


Our pricing model is as transparent as it gets. No hidden fees, no strings attached. Pay only for the successful sales we process for you.