One fee you can hold in your head — and only when you sell
Budgeting for booking software shouldn't need a spreadsheet. EZ-Booker's cost is four numbers: a subscription, a booking percentage, a per-OTA charge and an onboarding fee. TicketingHub is one: 3% per online booking, nothing else, nothing due before you've made a sale. Widget, OTA channel manager, point of sale and 24/7 support included from day one — rated 5.0 on Capterra.
The two platforms overlap in scope — channel management, a booking widget, dynamic pricing — but they charge very differently, and the difference shifts with your volume and OTA mix. Here's the honest maths.
What is EZ-Booker?
EZ-Booker is a channel manager and booking engine for tour and activity operators, travel agencies and destination management companies. Founded in 2017 and based in Zagreb, Croatia, it's a small team — company records list 2 to 10 employees — built around real-time OTA connections, dynamic pricing and a booking widget. Payments run through Stripe or Monri directly into the operator's own account.
EZ-Booker positions itself as one of a small number of channel managers with live price synchronisation to Viator, alongside GetYourGuide. It targets small and mid-sized operators, particularly in outdoor and water activities, and hasn't published any large enterprise clients or funding history.
EZ-Booker pricing: what the stack adds up to
EZ-Booker's published pricing stacks several charges across two plans. Grow is 49 euros a month (44 yearly) plus 2% on applicable bookings, plus 0.50 euros per OTA booking, plus a one-off 290-euro onboarding fee, for up to 10 active tours. Scale is 89 euros a month (81 yearly) plus 1.5%, the same 0.50-euro OTA fee, and a 490-euro onboarding fee, for up to 20 tours plus a dedicated account manager. Enterprise pricing is quote-only.
What does that mean for your money? Selling 3,000 euros a month online, Grow costs 49 euros (subscription) plus 60 euros (2%) — 109 euros before OTA fees, plus 290 euros of onboarding in month one. TicketingHub: 90 euros, full stop. In a slow month with only 500 euros in sales, EZ-Booker still bills 59 euros — nearly four times TicketingHub's 15 — because the subscription doesn't shrink when bookings do. With TicketingHub, the quiet months protect themselves: you only pay when you earn.
At higher, steady volumes the arithmetic shifts: at 10,000 euros a month, Grow comes to roughly 249 euros before OTA fees — under TicketingHub's flat 300. The trade-off is the onboarding cost, the per-OTA surcharge, and the 10-tour cap that forces an upgrade to Scale. Do the maths for your own volume; TicketingHub's 3% carries no setup fee, no per-OTA surcharge, and no cap on tours listed.
EZ-Booker vs TicketingHub, side by side
| EZ-Booker | TicketingHub | |
|---|---|---|
| Pricing | 2% (Grow) or 1.5% (Scale) per applicable booking, plus a subscription and a per-OTA fee. | 3% per online booking, nothing else. |
| Monthly fee | 49 euros (Grow) or 89 euros (Scale) a month. | none. |
| Setup | 290 euros (Grow) or 490 euros (Scale) onboarding fee. | none. |
| OTA channel manager | real-time sync with Viator and GetYourGuide, plus 0.50 euros per OTA booking. | real-time sync with Viator, GetYourGuide and other resellers, no extra fee - operators' OTA sales grew 401% between 2022 and 2025. |
| Magic Link | not published. | customers reschedule, cancel or convert to a voucher themselves. |
| Point of sale | not published (a Virtual Sales Point module tracks referral links, not an in-person till). | iOS and Android POS, works offline, with printers, cash registers and PDQ machines. |
| Support | 24/7 support listed for Enterprise customers; not confirmed for Grow or Scale. | 24/7 chat and email support for every operator, plus free migration help. |
| Reviews | listed on Capterra with no reviews yet. | 5.0 rating on Capterra. |
Why operators switch to TicketingHub
Keep more of every booking
EZ-Booker's cost is a subscription plus a percentage plus a per-OTA charge plus onboarding. TicketingHub is 3% per online booking — nothing else to add up, nothing due before your first sale, and no 290-to-490-euro fee just to get started.
Let the off-season pay for itself
A 49-to-89-euro subscription is due whether you sell one booking or a hundred — for a seasonal water-sports or outdoor operator, that's dead money all winter. TicketingHub only charges when a customer pays: a slow January costs you nothing, and the software bill can never outrun the bookings.
Fill slots you can't sell yourself — without a surcharge
Every booking EZ-Booker routes through an OTA adds 0.50 euros on top of its other fees — a small tax on your own growth. TicketingHub syncs Viator, GetYourGuide and other resellers in real time with no per-booking charge, so extra demand flows into your calendar and stays profitable. Operators using it grew OTA sales 401% between 2022 and 2025.
Get your evenings back
EZ-Booker doesn't publish a self-serve reschedule tool or a waiver integration. Magic Link lets customers reschedule, cancel or convert to a voucher on their own — you keep the sale instead of a refund, and your inbox stays quiet. Smartwaiver handles digital waivers, so nobody's chasing paper at the dock.
Help at the hours you actually work
EZ-Booker lists 24/7 support for Enterprise customers only; it's not confirmed on Grow or Scale. With TicketingHub, every operator gets 24/7 chat and email — because booking problems happen on Saturday nights, not office hours. Chris G., a developer, on Capterra: "from getting started and setup fast to general random questions about functionality at 9pm on a Saturday night the team reply fast".
Who is EZ-Booker right for?
- Small operators and DMCs, particularly in Croatia and the wider Balkans region, already selling through Viator or GetYourGuide who want a lightweight channel manager.
- Operators with 20 or fewer active tours running steady, non-seasonal volume, where the lower percentage fee can offset the fixed subscription.
- Teams that want a dedicated account manager, available on the Scale plan.
Who is TicketingHub right for?
- ✅ Operators who want one flat 3% fee and nothing else to budget for - no subscription, no setup fee, no per-OTA charge.
- ✅ Seasonal businesses that don't want to pay for software through their quiet months.
- ✅ Operators who want waivers, a reseller portal and walk-up sales handled by the same platform.
- ✅ Teams that want a quieter inbox: customers self-serve reschedules, cancellations and vouchers via Magic Link.
- ✅ Operators growing OTA sales who don't want a per-booking surcharge taxing that growth.
- ✅ Anyone who wants 24/7 support on every plan, and a free, fast migration.
The results operators actually get
"TicketingHub is a fantastic booking management system. The abandoned cart emails have noticeably reduced the number of people that don't book." - Shannon R., small business owner (Capterra).
City Tours Belfast grew ticket sales 400% after switching to TicketingHub from Checkfront, another channel-manager-style platform. Switching isn't the risk — staying on the wrong cost structure is.
