Best Respax Alternative: TicketingHub

Weighing a platform mid-rebrand against one with a public price?

Respax has served Australian operators for years, but if you're researching it right now you're evaluating a moving target: the product is being folded into a new brand, Cobber, and the price is still whatever the sales conversation produces. TicketingHub offers certainty on both counts. It's a booking and ticketing platform for tour and activity operators — day tours, boat trips, attractions, museums, escape rooms — with online bookings, OTA distribution, point of sale and reseller channels in one dashboard, at one published number: 3% per online booking, no setup fee, no monthly fee. You only pay when you earn. It's rated 5.0 on Capterra, and operators' OTA sales through it grew 401% between 2022 and 2025.

What is Respax?

Respax is an Australian reservation and booking platform for tour, activity, and attraction operators. In September 2025 the company announced it was consolidating three products, Respax, ResBook, and Livn, under a single new brand, Cobber. The Respax booking engine now operates as CobberRes within that wider platform, alongside a channel-distribution product called CobberX and a set of add-on growth tools branded CobberPlus.

It serves tour operators and multi-day experience providers, accommodation and resort businesses, travel resellers and wholesalers, and tourism boards. Clients named on its site, including 100% World Wide Adventures, Cairns Adventure Group, Reef Unlimited, and NSW National Parks and Wildlife Service, point to a strong base among Australian adventure-tourism and parks operators.

Cobber's materials frame the rebrand as protecting the legacy Respax clients trust while expanding globally, with CEO Tony Bridgewater calling it the next stage of the company's growth. Evaluating Respax today means evaluating a platform mid-transition, not a static product.

What quote-only pricing costs you

Respax does not publish pricing, under the Respax name or since the move to Cobber. Cost depends on a sales conversation and typically bundles setup, training, and support terms that vary by contract. That opacity has a practical cost: you can't budget before talking to sales, and you can't compare it against alternatives without giving up an afternoon to a quote process.

TicketingHub takes the opposite approach: one public number, no setup fee, no monthly fee, just 3% per online booking. An operator taking 10,000 pounds a month in online bookings pays 300 pounds that month, nothing more — and in a month with no sales, nothing at all. Integration fees for payment providers and OTA channels are published too. Because Respax's fees are not public, that same operator cannot know its Respax cost without a quote, or whether it lands above or below that 300 pounds. With TicketingHub you can do the maths for your own volume before anyone calls you back.

Respax vs TicketingHub at a glance

• Pricing — Respax: quote-only, negotiated with sales, not published. TicketingHub: 3% per online booking, published upfront.
• Monthly fee — Respax: not disclosed. TicketingHub: none.
• Setup — Respax: not disclosed; enterprise-style onboarding implied. TicketingHub: no setup fee, live in minutes.
• Booking widget — Respax: booking engine tied to its own CobberRes reservation system. TicketingHub: one line of code, brand-matched, multi-language, multi-currency, fast-loading.
• OTA channel manager — Respax: CobberX connects to OTAs, wholesalers, and resellers. TicketingHub: real-time sync with Viator, GetYourGuide, and other resellers; operator OTA sales grew 401% between 2022 and 2025.
• Point of sale — Respax: POS listed under CobberPlus growth tools; public detail is limited. TicketingHub: iOS and Android, works offline, connects to printers, cash registers, and PDQ machines.
• Reseller / agent tools — Respax: agent portal with self-service commission management, confirmed on its site. TicketingHub: reseller portal giving agents live shared availability.
• Magic Link — Respax: not found in public materials. TicketingHub: self-serve reschedule, cancel, or voucher conversion, no phone call needed.
• Support / reviews — Respax: knowledge base, training resources, and a dedicated support team; no public review rating found. TicketingHub: 24/7 chat and email support; Capterra 5.0 rating.

Why operators switch to TicketingHub

A bill that shrinks when the season does

Respax's quote-based model suits larger operators who negotiate custom deals, but it's a harder fit if you're smaller or seasonal and want to know your cost before you commit. TicketingHub's 3% per booking scales with revenue: quiet months cost less, busy months cost more, and there is never a flat fee to cover in the off season. The software bill can never outrun the bookings.

Fill the slots you can't sell yourself

CobberX connects to OTAs, wholesalers, and resellers, so Respax clearly takes distribution seriously. TicketingHub's channel manager syncs specifically with Viator, GetYourGuide, and other resellers in real time — demand for your quiet midweek departures flows into the same calendar, with no double-bookings to apologise for. Operators using it have grown OTA sales 401% between 2022 and 2025.

Stop being the after-hours booking desk

Respax's public materials do not describe guest-facing self-service tools. TicketingHub's Magic Link lets guests reschedule, cancel, or convert a booking to a voucher themselves — you keep the sale as a new date or voucher instead of a refund, and nobody has to ring the office. The email validator catches mistyped addresses at checkout, so confirmations arrive and no-shows fall.

Sell at the jetty even when the WiFi dies

Respax lists point of sale under its CobberPlus growth tools, though public detail on offline capability is limited. TicketingHub's POS runs on the iOS and Android devices you already own, keeps selling offline, and connects to printers, cash registers, and PDQ machines — while the reseller portal gives your agents live shared availability, so their sales never collide with yours.

Who is Respax right for?

• Larger Australian tour and adventure-tourism operators who want an enterprise reservation system and are comfortable negotiating a custom quote.
• Businesses that also need accommodation or resort-style booking alongside tours, since Cobber now spans multiple property types.
• Operators who value an established, Australian-founded provider that is now investing in a broader, global platform.

Who is TicketingHub right for?

• ✅ You want to see a platform's full cost before signing anything — 3% per booking, published.
• ✅ You sell through Viator, GetYourGuide and other OTAs and want availability synced in real time.
• ✅ You want guests fixing their own reschedules and cancellations instead of calling the office.
• ✅ You sell in person too and need a POS that keeps working when the internet doesn't.
• ✅ You want to go live in minutes with free migration help, not a multi-week enterprise rollout.

Proof it works

"TicketingHub is a fantastic booking management system. The abandoned cart emails have noticeably reduced the number of people that don't book." — Shannon R., small business owner, Capterra. That's revenue recovered from customers who almost got away.

City Tours Belfast grew ticket sales 400% after switching booking systems to TicketingHub, Egypt's Sound and Light Shows grew ticket sales over 500%, and Secret Food Tours has run on TicketingHub across 120 cities for over ten years — proof it scales, and that operators stay.

FAQs about switching from Respax

How hard is it to migrate from Respax to TicketingHub?

Switching costs you an afternoon, not a season. TicketingHub's team migrates your products, pricing, and existing bookings at no extra cost, and most operators have their first product live within minutes of finishing setup.

How does TicketingHub's cost compare to Respax?

TicketingHub publishes its price: 3% per online booking, no monthly or setup fee. Respax does not publish pricing under either the Respax or Cobber name, so a direct comparison needs a quote from their sales team. Run your own monthly online booking volume against 3% and you'll know your TicketingHub cost before that call ever happens.

Can I try TicketingHub before fully switching from Respax?

Yes — and trying costs nothing. With no setup fee and no contract to negotiate, you can run TicketingHub alongside your existing system, test the booking widget and OTA sync on a few products, and migrate fully only once the results convince you.

Get certainty while your platform changes around you

Whether you're still on Respax or already moved to Cobber, you're paying an unpublished price for a platform in transition. The alternative costs nothing to test: TicketingHub's team handles the migration free, the widget installs with one line of code, and your price is never a mystery — 3% per booking, only when you earn. See your first product live in minutes.