Best SecuTix Alternative: TicketingHub

Get software sized for your business, not a stadium

SecuTix is serious software built for stadiums, arenas, festivals and national cultural institutions — organizations with dedicated ticketing teams and multi-year technology budgets. If you run tours, attractions, museums, escape rooms or boat trips, that scale usually works against you: a sales process instead of a sign-up page, an implementation project instead of a launch, and a platform sized for problems you probably don't have. Every week of that cycle is a week your online checkout isn't earning.

TicketingHub is built specifically for tour and activity operators, and it respects your time and your cash: no setup fee, no monthly fee, 3% per online booking, plus integration fees for payment providers and OTA channels — all published before you commit. It's free to get started, your first product can be live in minutes, and the platform is rated 5.0 on Capterra.

What is SecuTix?

SecuTix is a Swiss ticketing and CRM platform, founded in 2001 and headquartered in Lausanne, with additional offices in Paris, Madrid, London, Miami and Munich. It's a subsidiary of ELCA, a Swiss systems integrator, and employed roughly 140 people across three continents as of late 2025.

The platform is built around S-360, its core ticketing and CRM system, alongside mobile ticketing, a payments product called S-PAY, and business-intelligence tools. It targets sport, live entertainment, culture and multi-venue ticketing marketplaces. Named customers include UEFA, the Opéra National de Paris, the Paléo Festival, several English cricket county clubs, and Major League Cricket in the US; SecuTix announced Théâtre du Lido as a new partner in mid-2026. Its own figures put throughput at around 75 million tickets a year across roughly 200 live customer sites.

SecuTix doesn't publish pricing anywhere on its site. Prospective customers go through a sales and demo process to get a proposal sized to their organization.

What the pricing difference means for you

Because SecuTix doesn't publish rates, there's no clean worked example to run. Enterprise CRM-ticketing platforms in this category typically combine a platform or license fee with per-transaction charges and an implementation cost, bundled into a negotiated, multi-year contract. What that totals for any specific operator — and whether a single-site tour or attraction business is even the segment SecuTix is pricing for — only becomes clear after a sales cycle. SecuTix's public case studies are stadiums, festivals and national museums, not single-boat or single-attraction operators.

TicketingHub skips the negotiation entirely, which means you keep both the money and the months. On £10,000 of monthly online bookings, the fee is 3% — £300 — in full, before you sign anything. No platform license draining the budget, no implementation project draining the calendar, no minimum term to argue over. You only pay when you earn, so a quiet month costs you almost nothing.

SecuTix vs TicketingHub, side by side

• Pricing — SecuTix: not published; a custom quote after a sales process. TicketingHub: 3% per online booking, published upfront.
• Setup — SecuTix: an implementation project; cost and duration not disclosed. TicketingHub: no setup fee, live in minutes.
• Contract — SecuTix: negotiated enterprise agreement; terms not disclosed. TicketingHub: no contract lock-in — pay as you earn.
• OTA channel manager — SecuTix: multi-channel/marketplace distribution features; no named Viator or GetYourGuide integration found. TicketingHub: real-time sync with Viator, GetYourGuide and other resellers.
• Magic Link — SecuTix: not published. TicketingHub: customers self-serve reschedules, cancellations and vouchers.
• Point of sale — SecuTix: access-control systems for large venues; no dedicated small-operator POS found. TicketingHub: iOS and Android POS, works offline, with printers, cash registers and PDQ machines.
• Waivers — SecuTix: not published. TicketingHub: digital waivers via Smartwaiver.
• Support — SecuTix: enterprise account management; not documented as 24/7 self-serve. TicketingHub: 24/7 chat and email, free migration help.
• Reviews — SecuTix: no public Capterra or G2 profile found. TicketingHub: 5.0 rating on Capterra.

Why operators switch to TicketingHub

Be selling this week, not next quarter

With SecuTix, you won't know the cost until you've been through a sales cycle, and you won't be live until an implementation project ends. TicketingHub publishes its model — no setup fee, no monthly fee, 3% per online booking, clear integration fees — and gets you selling the same day. Nothing sold, nothing owed: the platform earns when you do.

Reach the travellers already searching for you

SecuTix's distribution tools are built for venues managing their own box office and marketplace partners. Your buyers are somewhere else: on Viator and GetYourGuide, where a large share of tour bookings actually happen. TicketingHub's channel manager syncs your availability there in real time from one dashboard — operators using it grew OTA sales 401% between 2022 and 2025.

Weather changes plans — without tying up your staff

When weather or capacity shifts your schedule, the phone starts ringing — unless customers can fix it themselves. TicketingHub's Magic Link lets them reschedule, cancel or convert their booking to a voucher on their own, so you keep the sale and your team keeps working. SecuTix doesn't publish a customer-facing self-serve tool for amendments.

A till for a ticket counter, not a 50,000-seat gate

SecuTix's access-control tools are designed for large venues managing crowd flow. TicketingHub's POS is sized for your reality: it runs on iOS and Android, keeps selling when the connection drops, and hooks up to printers, cash registers and PDQ machines — so the walk-up queue never stops moving.

Who is SecuTix right for?

• Stadiums, arenas and multi-venue sports clubs needing centralized CRM and ticketing across many box offices.
• National and major cultural institutions — opera houses, national museums, large festivals — with dedicated ticketing teams.
• Organizations able to commit to an enterprise sales cycle and negotiate a multi-year contract.
• Groups that need deep CRM and fan-data tools across many venues and channels at once.

Who is TicketingHub right for?

• ✅ Tour operators, attractions, museums, escape rooms and boat trips who want to start selling online today, not after a sales cycle.
• ✅ Teams that want their software bill to follow revenue — no setup fee, no monthly fee, pay as you earn.
• ✅ Operators who want OTA bookings from Viator and GetYourGuide arriving automatically, synced in real time.
• ✅ Businesses that want customers fixing their own bookings through Magic Link instead of tying up support staff.
• ✅ Operators taking walk-up payments who need a POS that keeps selling offline.
• ✅ Teams that want answers 24/7 without an account-manager relationship to maintain.

What operators say about TicketingHub

Operators switching from enterprise platforms often notice the difference in day-to-day usability first. Barry S., a CEO, puts it simply: "It's all about the support - The rep and his team understand our business and offer round the clock support."

The results show up in the numbers too. Egypt's Sound and Light Shows grew ticket sales more than 500% on TicketingHub, and Lions Water Adventure Park went from around $50K to $260K in online revenue in a year.

FAQs about switching from SecuTix

How do I migrate from SecuTix to TicketingHub?

There's no enterprise onboarding project — switching costs you an afternoon, not a season. TicketingHub's team helps migrate your products, pricing and availability at no cost, and your first product can be live within minutes rather than the months a SecuTix implementation typically takes.

Is TicketingHub cheaper than SecuTix?

Hard to say for certain — SecuTix doesn't publish pricing, so it depends on the quote you'd receive. What's certain is TicketingHub's cost is always knowable in advance: 3% per online booking, no monthly fee, no platform license. On £10,000 of monthly bookings, that's £300, full stop — run the number for your own volume.

Can I try TicketingHub before fully switching from SecuTix?

Yes, with nothing to cancel if you stay. There's no setup fee and no contract to sign, so you can put a product live and take real bookings before deciding whether to move everything over — including ahead of any SecuTix contract renewal.

Your checkout could be earning by tonight

An enterprise evaluation costs months before you sell a single ticket. TicketingHub costs nothing to start: setup is free, migration is handled for you, and there's no contract to negotiate. Put your first product live in minutes, take real bookings alongside whatever you run today, and let the results decide.