Best Centaman Alternative: TicketingHub

Want Centaman's results without the enterprise weight?

Centaman is a deep, venue-wide attraction management system — and that depth costs you an enterprise sales process, pricing you can't check without a quote, and a setup reviewers describe as training-heavy. If what you mainly need is to sell more tickets — online, at the door, and through resellers — you can have that this week, not after an implementation project.

TicketingHub, founded in London and used by operators worldwide, charges no setup fee and no monthly fee — just 3% per online booking. Cost scales with sales, so a quiet month costs you almost nothing, and your first product can be live in minutes. Operators rate it 5.0 on Capterra.

What is Centaman?

Centaman is an all-in-one attraction management platform with more than 30 years in the industry. It covers ticketing through a branded webstore, self-service kiosks and point of sale, plus memberships and CRM, food and beverage POS, retail POS, access control, waivers, timed entry, group sales, and business reporting. It is built to run a whole venue, not just the ticket desk.

The company started in Sydney, Australia, and was acquired by Jonas Software in February 2010 — Jonas is an operating group of Constellation Software, and its Australia and New Zealand leisure portfolio now trades as Jonas Leisure. Centaman remains an active product within that group.

Centaman targets zoos, waterparks, aquariums, amusement parks, museums, cultural centers, and tourist attractions, with most of its footprint in Australia and New Zealand plus a growing presence in the United States and Canada.

Centaman pricing: what a quote-based model means for your budget

Centaman does not publish pricing on its website; you contact the company for a custom quote. Capterra's listing for the product (shown there as Jonas Leisure Suite) reports a starting price of around A$1,000 per user per month. Enterprise attraction systems like this also typically involve one-time implementation and training fees, though Centaman does not disclose those publicly either.

Do the maths for your own volume. Sell £10,000 of online bookings a month and TicketingHub costs 3% — £300 — plus stated integration fees for payment providers and OTA channels. In a quiet month you pay less, because the fee tracks your sales: the software bill can never outrun the bookings. If Capterra's starting figure holds, a single Centaman user seat alone would run roughly A$12,000 a year — about £6,000 — regardless of how much you sell, before any implementation costs. And you cannot verify your total cost without a sales process, which makes budgeting and comparison hard.

Centaman vs TicketingHub, side by side

• Pricing — Centaman: quote-based; Capterra lists a starting price around A$1,000 per user per month. TicketingHub: 3% per online booking, published upfront.
• Monthly fee — Centaman: subscription-based, amount not published. TicketingHub: none.
• Setup — Centaman: reviewers describe a detailed setup process that needs a lot of training. TicketingHub: no setup fee, free migration help, live in minutes.
• Booking widget — Centaman: branded online webstore. TicketingHub: one line of code embeds a brand-matched, multi-language, multi-currency widget on your own site.
• OTA channel manager — Centaman: mentions reseller support; no Viator or GetYourGuide integrations are advertised. TicketingHub: real-time sync with Viator, GetYourGuide, and other resellers.
• Magic Link — Centaman: not offered. TicketingHub: customers reschedule, cancel, or convert bookings to vouchers themselves.
• Point of sale — Centaman: unified POS across ticketing, retail, and food and beverage, with kiosks. TicketingHub: iOS and Android POS that works offline with printers, cash registers, and PDQ machines.
• Waivers — Centaman: waivers and custom data capture built in. TicketingHub: digital waivers via Smartwaiver integration.
• Reviews — Centaman: 4.0 on Capterra from 1 review; 1.5 on G2 from 2 reviews. TicketingHub: 5.0 on Capterra.

Why operators switch to TicketingHub

Know your cost before you commit — and pay less in quiet months

No quote, no negotiation, no annual contract to model. 3% per online booking, no setup fee, no monthly fee — integration fees for payment providers and OTA channels are the only extras, stated before you commit. You only pay when you earn: when winter empties the calendar, your software bill empties with it.

Start selling this week, not next quarter

The one Capterra reviewer of Centaman flags a detailed setup process that needs a lot of training. You shouldn't have to buy months of staff time before your first sale: embed the widget with one line of code, styled to your brand, in your customers' languages and currencies, and sell the same day. We migrate you free. As Jodie B., business manager, puts it: "It is a huge relief to be with TicketingHub. We are really thrilled after having been with a system that was difficult to use for too long."

Fill capacity you can't sell yourself

Centaman advertises reseller support but no named OTA connections. TicketingHub's channel manager syncs availability in real time with Viator, GetYourGuide, and other resellers from one dashboard — midweek demand flows into the same calendar, with no spreadsheets and no overbooking to apologise for. Operators on TicketingHub grew their OTA sales 401% between 2022 and 2025.

Keep sales you'd otherwise lose — without lifting a finger

A visitor who needs to change plans fixes it with Magic Link — reschedule, cancel, or convert to a voucher — so you keep the sale and your inbox stays quiet. The email validator catches typos at checkout, so confirmations arrive and no-shows fall. Abandoned-cart emails win back customers who almost booked: Shannon R., small business owner, says they "noticeably reduced the number of people that don't book."

What reviewers say about Centaman

Public review data on Centaman is thin, so read it with care. On Capterra the product holds 4.0 stars from a single review, which praises its breadth — memberships, POS, stock, and cashless wristbands — but notes a training-heavy setup and a dated interface. On G2 it holds 1.5 stars from two reviews: one says transactions and refunds are easy when the software loads properly, while complaints center on crashes and loading problems on tablets. A handful of reviews is not a verdict either way, but the recurring themes are depth on the plus side, and setup effort and stability on the minus side. A crash at the front gate on a sold-out Saturday is a queue you can't serve.

Who is Centaman right for?

• Large venues — zoos, aquariums, waterparks — that want one system for tickets, memberships, retail, food and beverage, and gate access.
• Institutions with the budget and staff time for an enterprise implementation and training.
• Operators in Australia and New Zealand who value a vendor with a long local track record.

Who is TicketingHub right for?

• ✅ You want to be selling online in minutes, not months.
• ✅ You'd rather pay 3% on what you sell than fixed monthly or per-user fees that don't care if it's January.
• ✅ You want OTA demand from Viator, GetYourGuide, and reseller agents filling your calendar.
• ✅ You want customers fixing their own changes instead of filling your inbox.
• ✅ You sell walk-ups at the door and need a POS that keeps working offline.
• ✅ You want 24/7 chat and email support and free migration help.

Proof it scales

Lions Water Adventure Park in Kinston, NC went from around $50K to $260K in online revenue in a year — booking widget, Magic Link, and OTA distribution doing the selling. Egypt's Sound and Light Shows, a multi-site national attraction, grew ticket sales over 500% on TicketingHub.

FAQs about switching from Centaman

How hard is it to migrate from Centaman to TicketingHub?

Switching costs you an afternoon, not a season. Our team handles migration with you for free — products, availability, and upcoming bookings — and most operators get their first product live in minutes, with 24/7 support throughout the move.

Will TicketingHub cost less than Centaman?

Only your quote can say for sure. But the structures differ: Centaman is subscription-based with reported per-user starting prices; TicketingHub charges 3% per online booking with no setup or monthly fee. Sell £10,000 online in a month and you pay £300; sell less, pay less.

Can I try TicketingHub before leaving Centaman?

Yes — free to start, nothing to cancel. Embed the widget, load a product, and run real bookings alongside Centaman before you commit. You only pay the 3% on what you sell.

Every month you wait is a fixed bill you didn't need

A per-user subscription bills the same in your quietest month as your busiest; 3% only bills when you've earned. No setup fee, free migration, a widget live with one line of code, and 24/7 support. See it on your own products and let the numbers decide.