Best Centaman Alternative: TicketingHub

Looking for a Centaman alternative?

Centaman is a deep, venue-wide attraction management system. That depth comes with an enterprise sales process, quote-based pricing, and a setup that reviewers describe as training-heavy. If what you mainly need is to sell more tickets — online, at the door, and through resellers — you may not need all that weight.

TicketingHub is a booking platform for tour and attraction operators, founded in London and used by operators worldwide. There is no setup fee and no monthly fee. You pay 3% per online booking, so cost scales with sales, and your first product can be live in minutes rather than after a long implementation.

What is Centaman?

Centaman is an all-in-one attraction management platform with more than 30 years in the industry. It covers ticketing through a branded webstore, self-service kiosks and point of sale, plus memberships and CRM, food and beverage POS, retail POS, access control, waivers, timed entry, group sales, and business reporting. It is built to run a whole venue, not just the ticket desk.

The company started in Sydney, Australia, and was acquired by Jonas Software in February 2010 — Jonas is an operating group of Constellation Software, and its Australia and New Zealand leisure portfolio now trades as Jonas Leisure. Centaman remains an active product within that group.

Centaman targets zoos, waterparks, aquariums, amusement parks, museums, cultural centers, and tourist attractions, with most of its footprint in Australia and New Zealand plus a growing presence in the United States and Canada.

Centaman pricing explained

Centaman does not publish pricing on its website; you contact the company for a custom quote. Capterra's listing for the product (shown there as Jonas Leisure Suite) reports a starting price of around A$1,000 per user per month. Enterprise attraction systems like this also typically involve one-time implementation and training fees, though Centaman does not disclose those publicly either.

Here is a worked comparison. Say you sell £10,000 of online bookings a month. With TicketingHub you pay 3% — £300 that month — plus integration fees for payment providers and OTA channels. No setup fee, no monthly fee, and in a quiet month you pay less because the fee tracks your sales. If Capterra's starting figure for Centaman holds, a single user seat alone would run roughly A$12,000 a year — about £6,000 — regardless of how much you sell, before any implementation costs. The bigger issue is that you cannot verify your total cost without going through a sales process, which makes budgeting and comparison hard.

Centaman vs TicketingHub at a glance

• Pricing — Centaman: quote-based; Capterra lists a starting price around A$1,000 per user per month. TicketingHub: 3% per online booking, published upfront.
• Monthly fee — Centaman: subscription-based, amount not published. TicketingHub: none.
• Setup — Centaman: reviewers describe a detailed setup process that needs a lot of training. TicketingHub: no setup fee, free migration help, live in minutes.
• Booking widget — Centaman: branded online webstore. TicketingHub: one line of code embeds a brand-matched, multi-language, multi-currency widget on your own site.
• OTA channel manager — Centaman: mentions reseller support; no Viator or GetYourGuide integrations are advertised. TicketingHub: real-time sync with Viator, GetYourGuide, and other resellers.
• Magic Link — Centaman: not offered. TicketingHub: customers reschedule, cancel, or convert bookings to vouchers themselves.
• Point of sale — Centaman: unified POS across ticketing, retail, and food and beverage, with kiosks. TicketingHub: iOS and Android POS that works offline with printers, cash registers, and PDQ machines.
• Waivers — Centaman: waivers and custom data capture built in. TicketingHub: digital waivers via Smartwaiver integration.
• Reviews — Centaman: 4.0 on Capterra from 1 review; 1.5 on G2 from 2 reviews. TicketingHub: 5.0 on Capterra.

Why operators switch to TicketingHub

Pricing you can check before you commit

No quote, no negotiation, no annual contract to model. 3% per online booking, no setup fee, no monthly fee — integration fees for payment providers and OTA channels are the only extras, and they are stated before you commit. You know your cost from day one, and it falls when sales fall.

Live in minutes, not after a training program

The one Capterra reviewer of Centaman flags a detailed setup process that needs a lot of training. TicketingHub takes the opposite approach: embed the booking widget on your site with one line of code, styled to your brand, in your customers' languages and currencies, and start selling the same day. Our team helps you migrate for free.

Grow reseller sales through OTAs

Centaman advertises reseller support but no named OTA connections. TicketingHub's channel manager syncs availability in real time with Viator, GetYourGuide, and other resellers from one dashboard — no spreadsheets, no overbooking. Operators on TicketingHub grew their OTA sales 401% between 2022 and 2025.

Fewer support tickets, fewer lost sales

Magic Link lets visitors reschedule, cancel, or convert their booking to a voucher without emailing your team. The email validator catches typos at checkout so confirmations arrive. Abandoned-cart recovery emails bring back customers who did not finish booking. Small tools, real revenue.

What reviewers say about Centaman

Public review data on Centaman is thin, so read it with care. On Capterra the product holds 4.0 stars from a single review, which praises its breadth — memberships, POS, stock, and cashless wristbands — but notes a training-heavy setup and a dated interface. On G2 it holds 1.5 stars from two reviews: one says transactions and refunds are easy when the software loads properly, while complaints center on crashes and loading problems on tablets. A handful of reviews is not a verdict either way, but the recurring themes are depth on the plus side, and setup effort and stability on the minus side.

Who is Centaman right for?

• Large venues — zoos, aquariums, waterparks — that want one system for tickets, memberships, retail, food and beverage, and gate access.
• Institutions with the budget and staff time for an enterprise implementation and training.
• Operators in Australia and New Zealand who value a vendor with a long local track record.

Who is TicketingHub right for?

• ✅ Tour and attraction operators who want to be selling online in minutes, not months.
• ✅ Businesses that prefer paying 3% per booking over fixed monthly or per-user fees.
• ✅ Operators growing distribution through Viator, GetYourGuide, and reseller agents.
• ✅ Teams that want customers to self-serve changes instead of filling the inbox.
• ✅ Venues selling walk-ups at the door with an offline-capable iOS or Android POS.
• ✅ Anyone who wants 24/7 chat and email support and free migration help.

What operators say about TicketingHub

TicketingHub is rated 5.0 on Capterra. Shannon R., a small business owner, writes: "TicketingHub is a fantastic booking management system. The abandoned cart emails have noticeably reduced the number of people that don't book." Lions Water Adventure Park grew profits 400% in a year on TicketingHub, and Egypt's Sound and Light Shows grew ticket sales over 500%.

FAQs about switching from Centaman

How hard is it to migrate from Centaman to TicketingHub?

Our team handles migration with you for free — products, availability, and upcoming bookings. Most operators get their first product live in minutes, and 24/7 support is there throughout the move.

Will TicketingHub cost less than Centaman?

Centaman is quoted per deal, so only your quote can say for sure. But the structures differ: Centaman is subscription-based with reported per-user starting prices, while TicketingHub charges 3% per online booking with no setup or monthly fee. If you sell £10,000 online in a month, you pay £300; sell less, pay less.

Can I try TicketingHub before leaving Centaman?

Yes. It is free to get started — embed the widget, load a product, and run a few real bookings alongside your current system before you commit. You only pay the 3% on what you sell.

Switching from Centaman is easy

No setup fee, free migration help, and a booking widget that goes live with one line of code. Talk to our team, see the platform on your own products, and keep 24/7 support at your side while you make the move.