Ticketing features: booking widget, POS, OTAs and automation

Everything in one place to sell online, on-site, and through partners—plus automation that saves your team time.

Sell online: booking widget and checkout

  • Responsive widget. Turn more visitors into bookings with a mobile-optimized checkout that feels effortless on any device.

  • 1-click install. Go live in minutes with one lightweight line of code that never slows your site.

  • Your brand, not ours. Keep customers in your world — control color, layout, design and pricing from the backend.

  • Multi-currency. Lift international conversion by letting guests pay in their own currency.

  • Localization. Sell in your customers' language so more of them reach checkout.

  • Custom CSS. Make the widget unmistakably yours with full styling control.

  • Multi-product calendar. Grow order value by guiding customers through more than one product in a single checkout.

  • Apple Pay & Google Pay. Let guests check out in one tap and cut abandoned carts on mobile.

  • Custom questions. Collect dietary needs, pickup details and ages at booking, so your team isn't chasing guests later.

  • Apple & Google Wallet tickets. Guests keep tickets in their phone's wallet — fewer “I lost my email” moments at the door.

  • Cart timer. Nudge undecided guests to finish checkout before their held spots are released.

Sell in person: POS, tap to pay and ticket scanning

  • Android & iOS POS. Sell anywhere your team is — street, box office or tour start — without being locked to one phone.

  • Tap to Pay. Take card payments on a phone with no extra hardware, so every staff member can sell.

  • PIN login. Switch staff in seconds and keep sales tied to the right person for clean end-of-day totals.

  • Scan tickets. Move queues faster by scanning QR codes with any iPhone, iPad, Android, 2D scanner or turnstile.

  • Point of Sale hardware. Run your full front desk — connect printers, cash drawers and PDQ machines.

  • Chip & Pin payments. Take card payments anywhere with SumUp, iZettle and Adyen readers.

  • Printers. Print tickets and receipts on Boca and Star Micronics printers, mobile or fixed.

  • Turnstiles. Automate entry with leading turnstile providers via our Raspberry Pi connector.

Sell through OTAs and resellers

  • Viator, GetYourGuide & more. Put your inventory on the OTAs guests already search — TripAdvisor and Airbnb Experiences (beta) too — without double-booking.

  • Channel manager. Reach more OTAs and agents through our channel manager and partner network — all from one inventory.

  • OCTO API. Distribute through any OCTO-compatible OTA or reseller on the industry-standard protocol — no custom build.

  • Reseller portal. Grow partner sales by letting agents and resellers book directly against your live availability.

  • Affiliate links. Reward bloggers, hotels and agents with trackable affiliate codes that tie every sale back to them.

  • Reseller vouchers. Redeem partner voucher codes in a click for a smooth guest experience.

Manage bookings: live calendar and analytics

  • Access from any device. Run your business from anywhere — computer, phone or tablet.

  • Live calendar. Make faster decisions with real-time availability across every product and channel.

  • Live analytics. Know exactly where sales come from — website, POS or resellers — and double down on what works.

  • GA4 ready. See which campaigns actually book, not just which pages get clicks — every booking and value flows into Google Analytics 4.

  • CRM. Build repeat business with customer profiles that centralize history and preferences.

  • Reports & insights. Spot trends and fix issues early with real-time reporting.

  • Partial refunds. Handle changes gracefully — refund part of a booking without canceling the whole order.

  • Z reports. Close a shift knowing cash, card, refunds and variance match — before anyone leaves.

  • Seasons & exceptions. Build a year of availability once, then close busy days or holidays in a click.

  • Notice periods. Set flexible booking cut-off windows so you accommodate as many guests as possible without last-minute chaos.

  • Provisional invoices. Hold corporate and group bookings professionally while payment is still outstanding.

  • Import & export. Bring old bookings in and push data out for BI whenever you need it.

  • User permissions. Give every team member the right access, and nothing more.

  • Data sync. Keep every sale in one central source of truth.

Automate guest lists, notifications and staff shifts

  • Guestlist & manifest. Check guests in fast with clear, detailed manifests on any device.

  • Automate notifications. Keep guests informed and cut no-shows with automatic email and SMS for every booking, change or reminder.

  • Guides & notifications. Assign guides to trips and auto-send them their manifest and any last-minute changes.

  • Reconcile employee shifts. Track hours and reconcile shifts without the spreadsheet.

  • Manage groups. Win big-party, school and corporate bookings with proper group handling.

  • Private tours. Sell bespoke experiences with custom prices and times without leaving the system.

  • Resource allocation. Stop overbooking by tying capacity to the rooms, vehicles and guides you actually have.

  • Smartwaiver. Get signed waivers before arrival so check-in is faster and liability is covered.

  • Simplify pickups. Keep tours on time with managed routes, timing and collection points.

  • Categorize customers. Market smarter by segmenting customers by demographics, behavior and preferences.

Grow revenue: abandoned carts, deposits and coupons

  • Abandoned carts. Recover lost sales automatically with drip reminders that bring customers back to finish booking.

  • Deposits. Let guests book with a deposit so bigger groups convert without paying everything upfront.

  • Pay-later links. Send a secure payment link after a phone or walk-up booking and get paid without chasing invoices.

  • Coupons that convert. Run flash sales, partner codes and early-bird offers without manual price edits.

  • Yield pricing. Raise prices on busy days and protect margin when demand is high.

  • Minimum for first booking. Protect margins by setting minimum numbers before a tour runs.

  • Packages. Sell two experiences as one checkout so average order value goes up without a harder booking flow.

  • Add-ons at checkout. Offer meals, photos or equipment while guests are already paying — not after they've left.

  • Gift cards that sell themselves. Turn undecided gift buyers into future bookings without discounting inventory.

Guest communication: email automation, reviews and waiting lists

  • Email validator. Reach every customer — catch mistyped email addresses before they cost you.

  • Review funnel. Send happy guests to Google and TripAdvisor for more 5-star reviews, and route the rest back to your team first — automatically by email and SMS.

  • Waiting lists. Capture demand when dates sell out, then fill new slots with people already ready to buy.

  • Email automation. Save your team hours — confirmations, reminders and feedback requests all run themselves.

  • Magic link. Let guests move their own booking, so your inbox isn't full of simple date changes.

Developer tools: Supplier API and AI booking (MCP)

  • Supplier API (v1 & v2). Build your own booking flows, apps and integrations on our REST API — products, availability, bookings and payments.

  • AI booking (MCP). Let AI agents book your experiences in chat — check availability, build the basket and send a pay link, via Claude Code or any MCP client.

  • Works with Claude Code. Connect TicketingHub to AI tools so partners and developers can integrate faster without rebuilding booking logic.

  • Per-timeslot pricing API. Sync and update prices by date and time from your own system — no dashboard click-ops for partners.

  • Zapier & webhooks. Push bookings into Sheets, Slack or your CRM the moment they happen — via Zapier, Make, n8n or native webhooks. No copy-paste.

  • Token scopes. Share access safely — scoped API tokens give partners exactly what they need and nothing more.

What operators say about running on TicketingHub

— real quotes from tours, attractions, and experiences.

Kevin

Director

“I've used TH for about a year now and I'm very happy with the service. It took me a long time to research to find the right box office for my particular event but TH ticked just about all the boxes. The team are quick to respond to queries.”

Andreas D.

Director

“Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.”

Barry S.

CEO

“It's all about the support - The rep and his team understand our business and offer round the clock support”

Chris G.

Developer

“Exceptional, customer service is the better than you would expect, from getting started and setup fast to general random questions about functionality at 9pm on a Saturday night the team reply fast. The system is growing also in the right places with a growing api base for connecting to major OTA's. I also know a POS ticketing system is in development, we also can now track affiliate sales with ease and commissions with this system.”

Dylan S.

Founder

“This is a very useful and practical platform that allows us to efficiently manage our schedule and operations. Highly recommended.”

Jodie B.

Business Manager

“It is a huge relief to be with TicketingHub. We are really thrilled after having been with a system that was difficult to use for too long. We can't recommend them highly enough.”

Luke E.

General Manager

“Absolutely fantastic! Affordable and great support/customer service.”

Michael Q.

Manager

“Extremely happy and impressed with the system and support team.”

Nir K.

Director

“"Easy to set up", real Costumer user friendly-Great costumer service.”

Pierluigi B.

Autista

“TicketingHub is one of the best solutions for direct ticket sales or event bookings. This software allows you to easily sell tickets through various channels while managing everything from a single platform with ease, exponentially increasing the sales of your services.”

Sam R.

Director

“I've used Ticketinghub since 2014 for events ranging from walking tours to large international conferences. I haven't used even half of the many features it has, and have still found it always does just what I need. On top of that, [sensitive content hidden] and the team behind it are always very responsive to queries, and offer great advice on how to improve and streamline its use. They are also constantly making improvements and truly listen to customer feedback within this process.As a result of my experience with Ticketinghub, I have regularly recommended it to others planning events, and would do the same to you.”

Val L.

Founder

“I think I've said it all previously. What is easy for you, will be to your customers. Ticketing hub is pro and perfect for my business Booking.Thanks you!”

Verified Reviewer

Sales Manager

“TicketingHub is a good solution for managing events that involve booking and online ticket sales. Its omnichannel integration is particularly advantageous, allowing you to reach a wide audience through various sales channels from a single platform.”

Kevin

Director

“I've used TH for about a year now and I'm very happy with the service. It took me a long time to research to find the right box office for my particular event but TH ticked just about all the boxes. The team are quick to respond to queries.”

Andreas D.

Director

“Everything about it rocks. From the developers who are always there to help you with any query, to the easy accessibility of the system and set up.”

Barry S.

CEO

“It's all about the support - The rep and his team understand our business and offer round the clock support”

Chris G.

Developer

“Exceptional, customer service is the better than you would expect, from getting started and setup fast to general random questions about functionality at 9pm on a Saturday night the team reply fast. The system is growing also in the right places with a growing api base for connecting to major OTA's. I also know a POS ticketing system is in development, we also can now track affiliate sales with ease and commissions with this system.”

Dylan S.

Founder

“This is a very useful and practical platform that allows us to efficiently manage our schedule and operations. Highly recommended.”

Jodie B.

Business Manager

“It is a huge relief to be with TicketingHub. We are really thrilled after having been with a system that was difficult to use for too long. We can't recommend them highly enough.”

Luke E.

General Manager

“Absolutely fantastic! Affordable and great support/customer service.”

Michael Q.

Manager

“Extremely happy and impressed with the system and support team.”

Nir K.

Director

“"Easy to set up", real Costumer user friendly-Great costumer service.”

Pierluigi B.

Autista

“TicketingHub is one of the best solutions for direct ticket sales or event bookings. This software allows you to easily sell tickets through various channels while managing everything from a single platform with ease, exponentially increasing the sales of your services.”

Sam R.

Director

“I've used Ticketinghub since 2014 for events ranging from walking tours to large international conferences. I haven't used even half of the many features it has, and have still found it always does just what I need. On top of that, [sensitive content hidden] and the team behind it are always very responsive to queries, and offer great advice on how to improve and streamline its use. They are also constantly making improvements and truly listen to customer feedback within this process.As a result of my experience with Ticketinghub, I have regularly recommended it to others planning events, and would do the same to you.”

Val L.

Founder

“I think I've said it all previously. What is easy for you, will be to your customers. Ticketing hub is pro and perfect for my business Booking.Thanks you!”

Verified Reviewer

Sales Manager

“TicketingHub is a good solution for managing events that involve booking and online ticket sales. Its omnichannel integration is particularly advantageous, allowing you to reach a wide audience through various sales channels from a single platform.”

Alex P.

Product Manager

“First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb! The software itself it great, very intuitive with a simple yet effective interface that allows us to sell our products, do some upselling, connect via API with our preferred suppliers and use several payment processors as well.”

Antonie V.

PubCrawler

“Really nice people that are always happy to help!”

Billy H.

Founder

“Very good and smooth to talk too. Highly recommended!!!”

Daniel B.

CEO

“I run a free walking tours, and they help me getting booking online, through our website.”

Hannah J.

Director

“Really good. It’s refreshing to have a service that actually has good customer service.”

Lisa B.

Managing Director

“Having all the past data has proved to be extremely valuable for our business. We can prove every journey is cost effective by having real-time passenger numbers, we can communicate with our customers really easily and our relationship with third party resellers is stronger because we have a simple, transparent booking system.”

Manuel S.

Administrativo

“La facilidad para adquirir boletos y reserva de tours online.”

Nicolas J.

CEO

“The team behind the it, they improve their tool all the time, Ticketinghub covers all our needs and if we need something else they are up to make it happen.”

Oliver M.

Executive Director

“Overall its been been an invaluable tool and system for my business, helping us both grow and expand.”

Rob C.

Design & Marketing

“We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website. Time was spent with me and other staff, screen sharing and working through script and code to get everything working. Transferring existing bookings and vouchers over from our old system. Training and explanation were available at every turn and the service feels very personal.”

Sarah R.

Director

“Exceptional communication and assistance from the founder.”

Verified Reviewer

People Business Partner

“This is another platform I trialled when trying to sell my event tickets. This was so simple to use and they even give you free demos. I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.”

Verified Reviewer

Director

“Really fantastic platform for any kind of event and ticket combination. I've thrown almost every scenario at the system and the team - they both passed with flying colours!”

Alex P.

Product Manager

“First and foremost, the TicketingHub customer service team is superb - always available to help and the motto: no question is too dumb! The software itself it great, very intuitive with a simple yet effective interface that allows us to sell our products, do some upselling, connect via API with our preferred suppliers and use several payment processors as well.”

Antonie V.

PubCrawler

“Really nice people that are always happy to help!”

Billy H.

Founder

“Very good and smooth to talk too. Highly recommended!!!”

Daniel B.

CEO

“I run a free walking tours, and they help me getting booking online, through our website.”

Hannah J.

Director

“Really good. It’s refreshing to have a service that actually has good customer service.”

Lisa B.

Managing Director

“Having all the past data has proved to be extremely valuable for our business. We can prove every journey is cost effective by having real-time passenger numbers, we can communicate with our customers really easily and our relationship with third party resellers is stronger because we have a simple, transparent booking system.”

Manuel S.

Administrativo

“La facilidad para adquirir boletos y reserva de tours online.”

Nicolas J.

CEO

“The team behind the it, they improve their tool all the time, Ticketinghub covers all our needs and if we need something else they are up to make it happen.”

Oliver M.

Executive Director

“Overall its been been an invaluable tool and system for my business, helping us both grow and expand.”

Rob C.

Design & Marketing

“We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers. We also passed on the savings from postage and printing costs. rep and his team worked tirelessly to get the system implemented on our website. Time was spent with me and other staff, screen sharing and working through script and code to get everything working. Transferring existing bookings and vouchers over from our old system. Training and explanation were available at every turn and the service feels very personal.”

Sarah R.

Director

“Exceptional communication and assistance from the founder.”

Verified Reviewer

People Business Partner

“This is another platform I trialled when trying to sell my event tickets. This was so simple to use and they even give you free demos. I find their customer service skills outstanding as they walk you through everything. I can check my traffic but also repeat customers which helps me build my brand.”

Verified Reviewer

Director

“Really fantastic platform for any kind of event and ticket combination. I've thrown almost every scenario at the system and the team - they both passed with flying colours!”