Accept card payments anywhere with TicketingHub + SumUp. Speed up checkout, sync bookings, and get paid faster—on-site or online.
Give your guests the convenience they expect — online or on the go. The SumUp integration lets you take card payments fast, update your bookings in real time, and stop losing sales to cash-only friction. It works for tours on foot, on wheels, or on wild trails: if you move, TicketingHub + SumUp moves with you.
What is SumUp?
SumUp is one of Europe's best-known mobile payment companies. It built its reputation on small, affordable card readers that pair with a phone app, letting independent businesses accept card payments without bank-terminal contracts. Today SumUp serves merchants across dozens of countries, and its readers are a common sight everywhere from market stalls to museum desks — which is exactly why it suits tour and activity operators who sell wherever their guests happen to be.
What the integration does for you
One dashboard: track every sale — online or offline — in one place, with no double entry.
Phone as terminal: turn your phone into a card reader using the SumUp app, and accept tap, chip, swipe, mobile wallet, or QR code payments.
Clear pricing: per-transaction pricing from SumUp with no hidden fees.
Direct settlement: payments go straight into your SumUp merchant account — TicketingHub never holds your money.
Travel-ready: use the same SumUp reader across the Eurozone and run tours in multiple countries without payment headaches.
Behind the scenes, the flow is simple: your team sells a ticket in the TicketingHub Outpost POS app, the guest pays on the SumUp reader, and the booking is recorded as paid in your TicketingHub dashboard. Card processing and payouts are handled by SumUp as your POS provider, and TicketingHub never stores or accesses card data.
Real tour operators using SumUp with TicketingHub
Immersive Gamebox — US, UK, and Germany
With TicketingHub and SumUp, we track everything — from on-site to online — in one dashboard. It's transformed how we manage payments across all locations.
Running locations across three countries, Immersive Gamebox relies on TicketingHub + SumUp for quick, secure payments. No cash? No hassle.
Viking Splash Tours — Dublin, Ireland
SumUp makes taking payments on tours easy and seamless. Guests trust it — and it's helped us level up our operations.
Their team now takes payments on the go using just a phone or tablet — no delays, no extra gear.
Liverpool City Sights — Liverpool, UK
TicketingHub's SumUp integration streamlined everything — from tracking bookings to processing payments.
With tap-to-pay at every stop, they've ditched cash and sped up boarding for guests.
Where it fits your operation
Boarding-point sales for bus and boat tours
When guests board at multiple stops, every minute at the door counts. Tap-to-pay on a SumUp reader keeps queues moving, and because each sale is a real TicketingHub booking, your per-departure capacity is always correct — no radioing the office to check seats.
Guides selling in the field
A guide meeting a group at a castle gate or a harbour wall can sell extra tickets, upgrades, or add-ons on the spot. The phone is the terminal, the SumUp reader handles the card, and the sale syncs back to the dashboard before the tour even starts.
Multi-site attractions going cashless
Operators with several venues or cities can standardise on one setup: same app, same reader, same reports everywhere. Managers see all locations' takings in one dashboard instead of collecting spreadsheets from each site.
Setting up: four steps
1. Create your SumUp account. TicketingHub doesn't hold your money — payouts from each sale go directly to your SumUp merchant account, so you get paid faster and stay in control of your cash flow.
2. Get your SumUp card reader. Choose a compatible SumUp device (chip and PIN or contactless). It connects over Bluetooth and is built for taking payments in the field.
3. Download TicketingHub Outpost. Install our POS app on your iOS or Android device. It pairs with your SumUp setup and lets you scan tickets, manage bookings, and accept payments in one place.
4. Start selling. With SumUp linked, payments sync to your TicketingHub dashboard — less manual work, clearer insights, everything in one place.
Not sure which device to choose or how to set up your fees? Book a demo for a personal discovery call and we'll talk you through it.
Frequently asked questions
Where does the money from card sales go?
Straight into your own SumUp merchant account. Settlement happens through SumUp as your POS provider — TicketingHub records the booking but never touches the funds and never stores card data.
Do I need the TicketingHub Outpost app?
Yes. Outpost is the POS app that creates the booking, pairs with your SumUp reader, and syncs everything back to your dashboard. It's free to download on iOS and Android.
Which payment types can guests use?
Tap, chip, swipe, mobile wallets, and QR code payments — whatever the guest has in hand, the reader can usually take it.
Can I use SumUp for my online bookings too?
The SumUp integration covers in-person sales. Online checkout on your website runs through a payment gateway such as Stripe, PayPal, or a Spreedly-connected provider — and both kinds of sale land in the same dashboard.
What does it cost?
The Outpost app is free. Card processing is charged by SumUp on its per-transaction pricing; the exact rate depends on your SumUp agreement.
Can multiple staff sell at once?
Yes. Several devices can be logged in under the same TicketingHub account at the same time, each with its own reader — useful when a bus crew, a ticket desk, and a roaming seller all need to take payments during the same rush.
Ready to go cashless and mobile? Book a free TicketingHub demo and see the SumUp integration working before your next departure.
