Best go~mus Alternative: TicketingHub

One number instead of four contracts and a spreadsheet

If you've priced up go~mus, you know the homework: four contract types, per-module fees, separate lines for hosting, backups and support — a procurement exercise before you've sold a ticket. TicketingHub takes the spreadsheet away: no setup fee, no monthly fee, 3% per online booking, every feature included. You could be selling the same day you sign up, with a website widget, an OTA channel manager, a front-desk point of sale, and 24/7 support all in the one rate. The platform is rated 5.0 on Capterra.

go~mus is a well-regarded product in its niche. Whether it fits you depends on how much of that niche you occupy — and whether you'd rather budget module by module or simply pay when you earn.

What is go~mus?

go~mus is visitor-management and ticketing software built since 2012 by Giant Monkey GmbH, a roughly 25-person company based in Berlin and part of the Tourism Software Group, a European network of tourism and culture software providers. It is used by more than 500 cultural institutions across five countries, and was an early, notable adopter with the Berlin State Museums in 2015. It is sold as modules covering online ticketing with time slots and quotas, group and guided-tour bookings with guide scheduling, events, memberships and annual passes, vouchers, and add-ons for shop, point of sale, and access control.

What go~mus's pricing means for your budget

Unusually for this category, go~mus publishes real numbers, across four separate contract types. Pay-per-use starts from 0.19 euros per ticket sold, plus from 9 euros per module per month, and bundles setup, hosting, backups and support into that rate. Renting monthly starts from 99 euros per module, with no per-ticket charge but support billed separately at 99 euros per site. Renting annually starts from 990 euros per module per year, again with support at 990 euros per site. Buying the license outright starts from 1,990 euros per module, one-time, with hosting from 64.90 euros, backups from 39 euros, and maintenance and support each set as a percentage, from 18% and 15% of the purchase price respectively.

Run the honest numbers for your own museum — they matter. A small museum selling around 700 tickets a month at 15 euros each, about 10,500 euros in monthly ticket revenue, would pay roughly 133 euros in per-ticket fees on the pay-per-use plan, plus at least 9 euros per module used. With two modules, that is around 151 euros a month, genuinely less than TicketingHub's flat 3%, which on the same volume comes to about 315 euros. Add a third or fourth module for groups, memberships or access control, though, and the module fees alone climb past that gap. And on the rent plans, the module bill lands every month whether visitors come or not — TicketingHub's 3% falls with your footfall in the closed season and rises only when the ticket desk is busy.

go~mus vs TicketingHub, side by side

• Pricing — go~mus: four contract types (pay-per-use from 0.19 euros/ticket, monthly rent from 99 euros/module, annual rent from 990 euros/module, or purchase from 1,990 euros/module), each with separate hosting, support or maintenance charges. TicketingHub: flat 3% per online booking, one rate, no modules.
• Monthly fee — go~mus: yes on rent and pay-per-use plans, per module. TicketingHub: none.
• Setup — go~mus: included in pay-per-use; billed separately or via percentage on rent/purchase plans. TicketingHub: none.
• Booking widget — go~mus: web-based ticketing with time slots and quotas. TicketingHub: one line of code, brand-matched, multi-language, multi-currency.
• OTA channel manager — go~mus: reseller channel listed among its connected sales channels; no distinct OTA commission published. TicketingHub: real-time sync with Viator, GetYourGuide and other resellers; operator OTA sales grew 401% between 2022 and 2025.
• Magic Link — go~mus: not found as a named self-serve reschedule/cancel feature in public documentation. TicketingHub: customers reschedule, cancel or convert bookings to vouchers themselves.
• Point of sale — go~mus: cash register/counter module available as an add-on. TicketingHub: iOS and Android POS, works offline, connects to printers, cash registers and PDQ machines, included.
• Support — go~mus: included in pay-per-use pricing; billed separately (99 to 990 euros per site) on rent plans, or as a percentage on purchase. TicketingHub: 24/7 via chat and email, included.
• Reviews — go~mus: listed on Capterra, no substantial public review volume found at time of research. TicketingHub: 5.0 on Capterra.

Why operators switch to TicketingHub

Pay when visitors come, not when they don't

go~mus's transparency on price is genuinely rare in this category, but using it means running four different formulas against your own visitor numbers — and on the rent plans, committing to a fixed module bill that arrives in your quietest month. TicketingHub is 3% per online booking, no monthly fee, no setup fee, every feature included, unlimited users. If your footfall is seasonal, your software cost simply follows your revenue. That model has room to grow into: Egypt's Sound and Light Shows grew ticket sales by more than 500% on TicketingHub.

Fewer emails at the front desk

Every ticket change a visitor makes themselves is one your front-of-house team doesn't handle. Magic Link lets visitors rebook, cancel, or convert a ticket to a voucher on their own, and the email validator stops typo'd addresses at checkout — so confirmations arrive and no-shows fall. Rob C., who works in design and marketing, describes the knock-on effect: "We abolished paper records, paper vouchers and fuel miles from having to deliver hard copy vouchers."

Tourist traffic beyond your own website

Your website only reaches people who already know you. The OTA channel manager syncs availability in real time with Viator, GetYourGuide and other resellers, putting your time slots in front of tourists planning their trip — operators' OTA sales through TicketingHub grew 401% between 2022 and 2025. Abandoned-cart recovery emails then bring back the visitors who almost booked: Shannon R., a small business owner, says they "noticeably reduced the number of people that don't book."

Sell at the desk with nothing extra to buy

Walk-up sales run on the same system as online: the POS works on iOS and Android, keeps selling offline, and connects to printers, cash registers and PDQ machines — included in the 3%, not priced as a module. Support is included too, 24/7 by chat and email, never a separate line item on the invoice.

Who is go~mus right for?

• Museums and cultural institutions, particularly in Germany and wider Europe, wanting deep guided-tour and membership workflows built specifically for that sector.
• Institutions comfortable evaluating four different contract structures and picking modules to match their exact needs.
• Organizations with predictable visitor volume where a flat module fee is easier to budget than a percentage of variable revenue.

Who is TicketingHub right for?

• ✅ Operators who want to evaluate one rate in five minutes instead of four pricing models and per-module maths.
• ✅ Museums that earn beyond gallery admission — tours, attractions and activities on the same calendar.
• ✅ Teams that want OTA tourist demand arriving automatically, with Viator and GetYourGuide synced in real time.
• ✅ Seasonal venues that want cost to follow revenue, not a fixed monthly module bill in the closed season.
• ✅ Anyone who wants 24/7 support included in the price, not billed per site.

FAQs about switching from go~mus

How hard is it to migrate from go~mus to TicketingHub?

It costs you an afternoon, not a season. TicketingHub's team helps move your products, availability and customer data across for free, and most operators have their first product live within minutes, with no setup fee.

Will switching from go~mus cost more or less?

Do the maths for your volume — honestly, it can go either way at small scale. For roughly 10,500 euros of monthly ticket revenue on go~mus's pay-per-use plan with two modules, expect around 151 euros; TicketingHub's flat 3% on the same volume is about 315 euros. Add more modules, or move to go~mus's rent or purchase plans with separate hosting and support charges, and the comparison shifts fast. The difference: TicketingHub's number never changes shape as your needs grow.

Can I try TicketingHub before fully switching from go~mus?

Yes, with nothing to cancel if you stay put. There is no setup fee and no monthly commitment, so you can get your booking widget live and test it alongside your current setup before moving anything.

Spend your budget on exhibitions, not contract analysis

Every hour spent comparing four contract types is an hour not spent on your visitors. TicketingHub is one public number — 3% per booking, nothing monthly, nothing up front — with migration handled for you and support answering 24/7. Start free, test it beside go~mus, and let the maths decide.