Best SuperSaaS Alternative: TicketingHub

Your calendar is fine. Your sales channels aren't.

TicketingHub is a booking and ticketing platform built for tour and activity operators — walking tours, attractions, museums, boat trips, escape rooms and more. There is no setup fee and no monthly fee: you pay 3% per online booking, so you start free and pay only once you have made a sale. TicketingHub is rated 5.0 on Capterra.

SuperSaaS is a genuinely good appointment scheduler, and for many businesses it is all they need. But tour operators tend to outgrow it the moment OTAs, walk-up sales and resellers enter the picture — the calendar was never the constraint, the missing sales channels were. Here is an honest comparison of the two.

What is SuperSaaS?

SuperSaaS is a general-purpose online appointment scheduling service founded in Amsterdam in 2007 by Jan Faber. It has stayed independent and bootstrapped, run by a small team, and the company says it serves more than 200,000 businesses across some 60 countries — everything from classes and clinics to rentals, meeting rooms and fitness studios.

The product is a highly configurable online calendar: bookable schedules you can embed on your website, calendar sync with Google and Outlook, and payment processing. There is a free plan capped at 50 upcoming appointments and 50 registered users, with paid plans lifting those limits.

What SuperSaaS is not is a tour operator platform. It is built around appointments and calendars, not around ticketing, OTA distribution or in-person sales — and that difference is the heart of this comparison.

What the monthly fee buys you, and what it doesn't

SuperSaaS pricing is refreshingly transparent: flat monthly subscriptions tiered by how many upcoming appointments you can hold. Plans run from 9 dollars a month for 100 upcoming appointments, through 18 dollars for 300 and 28 dollars for 600, up to 180 dollars a month for 15,000. There are no setup fees and no long-term contracts, and you can change packages at any time.

Here is a worked example. Say your tours take 10,000 pounds a month in online bookings. TicketingHub costs 3%, so 300 pounds — and nothing in months when you sell nothing. A SuperSaaS subscription at that volume might be the equivalent of 20 to 40 pounds. On raw software cost, the scheduler wins, and we will not pretend otherwise. But the subscription buys you a calendar. It does not list your tours on Viator or GetYourGuide, sell walk-ups at your door, or give agents a reseller portal — and those channels are where operators actually grow: operators on TicketingHub grew their OTA sales by 401% between 2022 and 2025. The 3% funds a sales machine, not just a schedule.

SuperSaaS vs TicketingHub at a glance

• Pricing — SuperSaaS: flat plans from 9 to 180 dollars a month, tiered by appointment volume; free plan up to 50 upcoming appointments. TicketingHub: 3% per online booking; integration fees apply for payment providers and OTA channels.
• Monthly fee — SuperSaaS: yes, on every paid plan. TicketingHub: none.
• Setup — SuperSaaS: no setup fee. TicketingHub: no setup fee, and your first product can be live in minutes.
• Contract — SuperSaaS: no long-term contracts; change plans any time. TicketingHub: no contract lock-in; pay per booking.
• Booking widget — SuperSaaS: embeddable schedules and booking forms. TicketingHub: one line of code, brand-matched, multi-language and multi-currency, built to load fast.
• OTA channel manager — SuperSaaS: not part of its published feature set. TicketingHub: real-time availability sync with Viator, GetYourGuide and other resellers.
• Point of sale — SuperSaaS: not part of its published feature set. TicketingHub: iOS and Android POS that works offline and supports printers, cash registers and PDQ machines.
• Reviews — SuperSaaS: 4.6 on Capterra across 262 reviews. TicketingHub: 5.0 on Capterra.

Why operators switch to TicketingHub

Fill slots you can't sell yourself

A calendar only sells to people who already found your website. TicketingHub's OTA channel manager syncs your availability in real time with Viator, GetYourGuide and other resellers from one dashboard, so demand from marketplaces lands on the same calendar with no double-bookings to apologise for. Operators on TicketingHub grew OTA sales 401% between 2022 and 2025 — a growth lever a scheduler simply does not have.

Sell at the gate even when the queue builds

The TicketingHub point of sale runs on iOS and Android, keeps working offline, and connects to receipt printers, cash registers and PDQ machines. Add the reseller portal for agents and hotel desks, and every sales channel — website, door, agent — feeds the same availability.

Fewer no-shows, fewer refunds, quieter inbox

Magic Link lets customers reschedule, cancel or convert a booking to a voucher themselves, so a change of plans doesn't land in your inbox as a support ticket. The email validator catches typos at checkout so confirmations actually arrive, and abandoned-cart recovery emails win back people who nearly booked. Shannon R., a small business owner, says the abandoned cart emails "noticeably reduced the number of people that don't book."

A checkout that looks like you, not like your software

SuperSaaS reviewers' most recurring criticism is an interface that feels dated. TicketingHub's widget embeds with one line of code, matches your branding, and sells in multiple languages and currencies — so visitors finish booking on your site instead of drifting off to compare elsewhere.

What reviewers say about SuperSaaS

SuperSaaS holds a solid 4.6 out of 5 on Capterra across 262 reviews. Reviewers consistently praise its flexibility, deep configurability, value for money and responsive support. The most repeated criticism is the look and feel: reviewers say the interface resembles an old version of Google Calendar and could use a modern refresh. In short: a capable, fairly priced scheduler that shows its age — and an outdated checkout is exactly where a hesitant visitor bounces to an OTA instead of booking direct.

Who is SuperSaaS right for?

• Classes, clinics, rentals and meeting rooms that need flexible scheduling at a low flat price.
• Businesses that enjoy configuring their own booking rules and forms.
• Anyone who needs appointments booked — not tickets sold across multiple channels.

Who is TicketingHub right for?

• ✅ Sell timed tickets online, in person and through OTAs from one calendar.
• ✅ List on Viator and GetYourGuide without ever double-booking a slot.
• ✅ Take walk-up cash at the door with a POS that works when the WiFi doesn't.
• ✅ Pay zero fixed software cost in a quiet month, and only 3% once you sell.
• ✅ Get 24/7 chat and email support, plus free migration help, from day one.

The results operators actually get

City Tours Belfast grew ticket sales 400% after switching from Checkfront, and Lions Water Adventure Park went from around $50,000 to $260,000 in online revenue in a year, on the same widget-plus-OTA combination this page describes.

FAQs about switching from SuperSaaS

Can I move my schedules and customers over from SuperSaaS?

Yes, and it costs you an afternoon, not a season. Migration help is free — our team helps you set up your products, schedules and customer data, and your first product can be live in minutes.

Is TicketingHub more expensive than SuperSaaS?

As pure software, SuperSaaS's flat plans are cheaper — we won't pretend otherwise. But TicketingHub's 3% only applies when you actually sell online, and it buys distribution SuperSaaS does not offer: OTA channels, offline POS and reseller tools. If those channels grow your sales, as they did for the operators above, the fee pays for itself many times over.

Can I try TicketingHub before leaving SuperSaaS?

Yes. There is no setup fee and no monthly fee, so you can set up TicketingHub alongside SuperSaaS, run a product or two through it, and switch fully only once you've seen the difference.

Keep the calendar you like, add the sales channels you're missing

Every month you stay calendar-only is a month of OTA demand, walk-up sales and voucher conversions you're leaving unsold. Setup is free, support is 24/7, and you pay nothing until you sell. Start free and see the difference in your first busy week.