Considering a Vivaticket alternative? Identify the ticketing, access and distribution requirements your organisation needs, then compare the proposed configuration.
Vivaticket’s current scope
Vivaticket’s official corporate site describes integrated systems and services for events and venues across leisure, culture, sport, live entertainment, theatre, exhibitions and transportation. Its public site points organisers to ticketing, access-control and B2B services. It should not be treated as a stadium-only offering.
Match the venue requirements
Bring admission, timed visits, group reservations and any seated events to both suppliers. Confirm gate connections, seat selection, memberships, payment devices and partner distribution individually. Ask each team to demonstrate the visitor and staff journeys your venue relies on.
TicketingHub’s published pricing
TicketingHub lists 3% per successful online, OTA or card-paid in-person booking, with cash sales free and no monthly or setup fee. Operators can absorb the booking fee or pass it to guests. Payment processing charges and marketplace commissions are separate. Confirm additional services and contract terms in your proposal.
Request current Vivaticket terms
The official overview reviewed does not establish a standard rate or contract length for your configuration. Request software, payment, hardware, implementation and support terms. TicketingHub’s 3% on £10,000 of qualifying bookings is £300 before separate charges; this alone does not establish savings over a custom proposal.
Test a complete reservation
Demonstrate your products, ticket categories, shared capacity, mobile checkout, confirmations and staff access. Confirm distribution partners, ticket mapping, cancellation handling, devices and reporting directly. Check specialist requirements separately rather than inferring feature gaps from a short overview.
TicketingHub changes and waivers
Magic Link offers eligible self-service changes according to product settings and deadlines. Digital waivers can use the separate Smartwaiver integration; confirm its subscription, signing journey and staff checks. Test your own participant requirements and cancellation policy.
Plan migration before switching
Agree scope, cost and timing. Confirm which products, future reservations, customer records and vouchers can be imported from available exports. Reconcile capacity and existing orders, test payment and refund responsibilities, and train staff before the cutover.
Compare complete written proposals
Use your actual sales mix to compare software fees, processing, marketplace commissions, taxes, hardware, optional services and implementation. Confirm support and contractual terms before choosing a replacement.
Sources reviewed
Official Vivaticket corporate information and TicketingHub pricing reviewed 19 October 2026. Confirm your specific product and commercial terms.
