Best Rezdy Alternative: TicketingHub

Why pay Rezdy a subscription on top of the 3%?

Rezdy is one of the best-known names in the industry, so this isn't about chasing a feature it lacks. It's simpler than that: both platforms charge 3% per online booking, but Rezdy adds $49 to $249 a month before a single ticket sells — and gates features behind the tiers. TicketingHub charges the 3% and nothing else. Same rate, no subscription, everything included, 24/7 support for every account. Rated 5.0 on Capterra.

What is Rezdy?

Rezdy is a tours-and-activities booking and channel-management platform founded by Simon Lenoir, who built the first version while running a dive centre in Thailand. Rezdy calls itself the world's leading independent SaaS booking and distribution platform for tours and activities, and has picked up industry recognition, including a place on the Deloitte Technology Fast 50 Australia (2019) and GetYourGuide's Premium Connectivity Partner status (2023).

It's sold on three monthly subscription tiers - Foundation, Accelerate, and Expansion - with no long-term contract: billing is month to month, cancel any time. A 21-day free trial requires no credit card. Operators of all sizes use it, from single-boat businesses to larger multi-location attractions.

Rezdy pricing: what the subscription line costs you

Rezdy's price has two parts. A monthly subscription - Foundation $49, Accelerate $99, Expansion $249 - plus a flat 3% fee on every online booking, all three tiers, no volume discount. Offline and agent bookings are billed separately, a flat fee that shrinks as you move up: $1.00, $0.85, $0.70. Gift cards, promo codes, and the OTA channel manager are included at every tier; what changes higher up is API access and webhooks (Expansion only), automated notifications (Accelerate and up), and advanced reporting (Expansion only). Payment processing runs through RezdyPay separately, from 1.45% plus $0.30 per domestic transaction.

Do the maths for your volume. An operator doing $10,000 a month online who wants automated notifications needs Accelerate: $99 plus 3% ($300) = $399 a month, $4,788 a year. TicketingHub on the same volume: $300 a month, $3,600 a year. The $1,188 gap is exactly Rezdy's subscription — the 3% is identical on both — and it buys you nothing extra, because on TicketingHub nothing is gated. On Foundation the gap is $588 a year; on Expansion, $2,988 — real money that could be a marketing budget or a guide's week of wages. This excludes payment processing, which both platforms charge separately and comparably.

Rezdy vs TicketingHub, side by side

• Pricing - Rezdy: $49-$249/month plus 3% per online booking, every tier. TicketingHub: 3% per online booking only, no monthly fee.
• Monthly fee - Rezdy: $49-$249 depending on tier, charged whether you sell or not. TicketingHub: none.
• Setup & contract - Rezdy: no setup fee, month-to-month, cancel any time, 21-day free trial. TicketingHub: no setup fee, no long-term contract, free migration help.
• Booking widget - Rezdy: embeddable widget, every tier. TicketingHub: one line of code, brand-matched, multi-language and multi-currency.
• OTA channel manager - Rezdy: included from Foundation, syncs to a 12,000+ agent/reseller marketplace. TicketingHub: real-time sync with Viator, GetYourGuide and other resellers; OTA sales grew +401% 2022-2025.
• Magic Link - Rezdy: not published as a feature. TicketingHub: guests reschedule, cancel, or convert to a voucher themselves, no ticket needed.
• Point of sale - Rezdy: not detailed publicly. TicketingHub: iOS and Android, works offline, connects to printers, cash registers, and PDQ machines.
• Support - Rezdy: "expert ongoing support" on every tier; which tiers get phone support isn't published. TicketingHub: 24/7 chat and email for every customer, one plan.
• Reviews - Rezdy: 4.5/5 across 237 reviews on Capterra-network sites. TicketingHub: 5.0 on Capterra across 30+ reviews.

Why operators switch to TicketingHub

Keep the subscription money — every month, forever

Rezdy's cheapest plan costs $49 a month before a booking comes in; a quiet month bills the same as a record one. TicketingHub charges 3% per online booking and nothing else, so you only pay when you earn and the software bill can never outrun the bookings. One operator who came to us had been paying roughly $500 AUD a month with Rezdy at a lower headline rate, and called TicketingHub's flat commission a 'big saving' once that subscription was counted in.

Grow without hitting a paywall

On Rezdy, wanting automated notifications means Accelerate; API access, webhooks and advanced reporting mean the $249 Expansion tier. Growth keeps triggering upgrade decisions. On TicketingHub there are no tiers to climb — the OTA channel manager, point of sale, reseller portal, and Magic Link are all part of the same 3%, from your first booking.

Get the same help whether you're big or small

Rezdy's public pricing doesn't say which tier phone support starts at. TicketingHub has one plan, and every customer on it gets 24/7 chat and email support — the single-boat operator and the multi-site attraction reach the same humans at the same hours. One operator described a competing platform very negatively after its mobile app was pulled without warning mid-season; when your season is on the line, reachable support and stability are the feature.

Let routine requests answer themselves

Magic Link lets a guest reschedule, cancel, or convert their booking to a voucher without emailing anyone — you keep the sale as a new date or a voucher instead of a refund. The email validator stops no-shows caused by a typo'd address, and abandoned-cart emails win back guests who didn't finish checkout. Shannon R., a small business owner: 'It has great features including the abandoned cart emails which have noticeably reduced the number of people that don't book.' None of it requires an upgrade.

What reviewers say about Rezdy

Rezdy holds a strong 4.5 out of 5 across 237 reviews on Capterra-network sites, earned honestly - reviewers praise the interface, calendar and scheduling tools, and channel integrations. The complaints are consistent too: cost for small operators pushed onto higher tiers, a steep setup learning curve, occasional payment-integration bugs, and slow turnaround on feature requests. Rezdy is genuinely well-regarded - the fit question is whether the subscription and tier-gating suit your size of business, because those costs land hardest on exactly the operators least able to absorb them.

Who is Rezdy right for?

• Operators who want one established platform with a large built-in reseller marketplace and don't mind a monthly base fee.
• Larger, multi-location businesses that need Expansion-tier features like API access, webhooks, and advanced reporting.
• Teams comfortable climbing subscription tiers as they grow, rather than paying one flat rate throughout.

Who is TicketingHub right for?

• ✅ Operators who want the monthly bill to be zero — you pay only when you actually make a sale.
• ✅ Small and growing businesses that want every feature from day one, with nothing gated behind a higher tier.
• ✅ Teams who want 24/7 support regardless of how big their account is.
• ✅ Operators who want OTA demand filling their calendar — real-time sync with Viator, GetYourGuide, and other resellers.
• ✅ Businesses that want reschedules to handle themselves via Magic Link instead of filling the inbox.
• ✅ Anyone switching platforms who wants free, hands-on migration help.

Proof it works

City Tours Belfast grew ticket sales 400% after switching to TicketingHub, and Egypt's Sound and Light Shows saw ticket sales grow 500%. Secret Food Tours runs on TicketingHub in 120 cities and has for more than ten years — it scales, and operators stay.

FAQs about switching from Rezdy

How do I migrate my products and bookings from Rezdy?

Switching costs you an afternoon, not a season. TicketingHub's team moves your products, availability, and booking history over for free, and most operators have their first product live within minutes.

Is TicketingHub really cheaper than Rezdy?

For the online-booking fee itself, no - both charge 3%. The difference is the $49-$249 a month Rezdy adds on top. Drop that and you keep $588 to $2,988 a year, depending on which Rezdy tier you're comparing against — same features, same rate, minus the subscription.

Can I try TicketingHub before committing?

Yes, and it risks nothing. Setup is free and there's no long-term contract, so run it against your Rezdy account side by side and let real bookings settle the question.

Same 3%. No subscription. That's the whole pitch.

Every month on Rezdy costs you the subscription line for features TicketingHub includes anyway — $588 to $2,988 a year, straight off your margin. Migration is free, your first product can be live in minutes, and support answers around the clock. Run your own numbers against the worked example above and see what dropping the monthly fee is worth to you this year.