A ROLLER alternative for tours and attractions
TicketingHub is an option for operators who want website bookings, in-person ticket sales and supported reseller connections with a published booking fee. ROLLER offers a broader venue-management suite. The better fit depends on the experiences you sell, your sales mix and the specialist systems your venue needs.
Pricing: compare the same sales mix
TicketingHub’s published standard fee is 3% per successful booking, including online, in-person and OTA bookings. There are no monthly or setup fees. Payment-provider charges and marketplace commissions are separate.
For example, £10,000 of bookings produces a £300 TicketingHub platform fee at the standard rate, before payment processing and marketplace commissions. That £10,000 includes bookings across all channels, not just your website. Enterprise terms can differ.
View TicketingHub’s current pricing.
ROLLER’s pricing page lists Lite, Pro, Premium and Enterprise plans and directs buyers to sales for a quote. A useful comparison includes the quoted subscription, usage charges, payment processing, hardware, add-ons and contract terms for your actual operation.
What each platform covers
Online bookings and in-person sales
ROLLER lists online checkout, POS and self-service kiosk options. TicketingHub provides an embeddable website booking widget and point-of-sale tools. A practical comparison follows the same ticket purchase, desk sale and refund on each platform, using your own hardware requirements.
OTA connections and availability
Both platforms advertise channel-management capabilities. ROLLER’s current channel-management page names Viator and GetYourGuide, so it would be inaccurate to describe those connections as absent. TicketingHub also offers supported connections to those marketplaces. Product support, capacity rules, fees and connection setup need checking for each account.
Explore TicketingHub’s supported integrations.
Guest changes and communication
TicketingHub supports booking confirmations, reminders and guest-managed changes through Magic Link. Available actions depend on the booking setup. A useful demo includes a guest moving to another departure and the effect on availability and payment.
Memberships and venue operations
ROLLER lists memberships, party packages and food-and-beverage tools within its venue offering. Those workflows need individual comparison. TicketingHub’s admission and tour-booking capabilities do not by themselves establish support for recurring membership billing or a complete restaurant operation.
Customer evidence
City Tours Belfast moved from Checkfront to TicketingHub for a cleaner booking journey and easier day-to-day sales. Its story illustrates the booking and point-of-sale workflow; it is not a claim that the operator switched from ROLLER.
Read the City Tours Belfast customer story.
Planning a switch from ROLLER
A migration assessment starts with your products, future bookings, gift vouchers, customer information, waivers and connected channels. Export formats, import support and the cutover date need agreeing before the switch. A generic promise of an afternoon’s migration would overlook those differences.
