Give passengers a clear route from choosing a departure to receiving their tickets. TicketingHub helps passenger vessel operators manage reservations, payments and booking communications for scheduled experiences.
Departure reservations and ticket categories
Present sailing dates, departure times and fare categories clearly. Explain the boarding point, destination or experience, duration and what the fare includes. Demonstrate how passenger categories draw from available places using your own timetable.
Capacity across products and channels
If several experiences or sales channels share a vessel, confirm how their availability is coordinated. Test overlapping departures, private bookings and turnaround time. Your operating team determines the capacity and conditions under which each sailing can run.
Group reservations and private sailings
Show organisers the group price, maximum numbers and booking conditions. Agree how participant details and final numbers are collected. Demonstrate exclusive-vessel bookings, deposits and any other special payment arrangements needed for your operation.
Website checkout and passenger messages
Use TicketingHub’s mobile-friendly widget to take reservations on your website. Make prices and terms visible before payment. Include the boarding location, check-in time, accessibility information and contact details in confirmations and configured reminders.
Boarding lists and ticket checks
Test the booking information your staff need at departure, including group reservations and ticket validation. Confirm report fields, devices and connectivity at the boarding point. If you require an official passenger manifest, check the exact format and system connection separately.
On-site sales and distribution partners
Coordinate website reservations with supported point-of-sale tools and partner connections. Confirm ticket mapping, availability updates and cancellation handling for each reseller or marketplace. Include separate marketplace commissions when comparing channel costs.
Changed sailings and eligible self-service
Publish a clear policy for cancelled departures, weather disruption and alternative sailings. Decide how staff contact passengers and process changes or refunds. Magic Link options depend on product settings and deadlines, including which changes a passenger can make themselves.
Specialist vessel and transport requirements
If you need assigned seats, multi-leg journeys, vehicle carriage, cabins, crew scheduling, maintenance or accounting integrations, confirm each requirement separately. Test the complete journey with your team so the booking setup fits your service.
How much does passenger vessel booking software cost?
TicketingHub lists a 3% fee per successful online, OTA or card-paid in-person booking, with cash sales free and no monthly or setup fee. You can absorb the booking fee or pass it to guests. Payment processing charges and marketplace commissions are separate. Confirm your payment setup and any additional services in your quote.
Can TicketingHub support our passenger service?
Start with a sample departure and your real booking rules. Demonstrate the fare choices, capacity, group reservations, boarding information and staff reports. Confirm any regulatory reporting and specialist transport-system requirements with the relevant teams.
Plan your passenger booking setup
Bring your timetable, fare categories, capacity limits and disruption policy to a TicketingHub demo. Test mobile checkout, confirmation, boarding preparation and an eligible change before opening sales.