Best Resmark Systems Alternative: TicketingHub

Like Resmark, but tired of paying three fees?

Resmark is a respected, operator-built reservation platform, and for waiver-heavy adventure businesses it does a lot right. But its pricing stacks three numbers — a monthly fee, a transaction percentage, and on the entry plan a 500 dollar setup fee — so you're paying before and between your sales, not just on them. TicketingHub flips that: no setup fee, no monthly fee, a flat 3% per online booking. You only pay when you earn, and a quiet month costs you nothing.

TicketingHub was founded in London and serves operators worldwide — walking tours, attractions, museums, boat trips, escape rooms and more. Your first product can be live in minutes, support answers 24/7, and operators rate it 5.0 on Capterra.

What is Resmark Systems?

Resmark Systems is a US reservation and marketing platform headquartered in Salt Lake City, Utah. It grew out of the in-house booking system built at Western River Expeditions, one of North America's best-known rafting outfitters, and was launched as a standalone company by founder Brandon Lake in 2005. That heritage shows: it was genuinely built by tour operators, and clients include Western River Expeditions, Moab Adventure Center and Alaska Alpine Adventures.

The platform covers online and in-house bookings, payments, lead capture with automated follow-up emails, pre- and post-trip messaging, reseller connectivity via its TrueConnect feature, and reputation management. Its standout strength is waivers: Resmark's sister product WaiverSign, also founded by Lake, is fully integrated, which matters for rafting, ziplining, and other adventure activities where every guest signs a liability release.

Resmark pricing: what three stacked fees add up to

Resmark publishes two plans plus an enterprise tier. Option 1 costs 15 dollars a month with a 500 dollar setup fee and a 3.5% transaction fee — pitched at seasonal businesses. Option 2 costs 95 dollars a month with no setup fee and a 2.5% transaction fee. Enterprise pricing is quote-only for operators processing over 3 million dollars a year. All plans include unlimited reservations, unlimited users, and WaiverSign; Capterra's pricing listing additionally notes per-signature waiver fees of around 10 to 12 cents beyond the first 50. Resmark lets you pass transaction fees on to customers or absorb them.

Do the maths at 10,000 dollars of online bookings a month. On Resmark Option 1 you would pay 15 dollars plus 3.5%, so about 365 dollars a month — plus the one-off 500 dollar setup fee to recover before the software has paid for itself. On Option 2 you would pay 95 dollars plus 2.5%, about 345 dollars a month. On TicketingHub, 3% of 10,000 dollars is 300 dollars — no setup fee, no monthly fee. And in a quiet month with zero sales, Resmark still bills 15 or 95 dollars; TicketingHub bills nothing. Integration fees apply at TicketingHub for payment providers and OTA channels, and they are disclosed upfront.

Resmark vs TicketingHub, side by side

• Pricing — Resmark: 15 dollars a month plus 3.5% per transaction, or 95 dollars a month plus 2.5%. TicketingHub: 3% per online booking, no monthly fee.
• Setup — Resmark: 500 dollar setup fee on the entry plan; waived on the 95 dollar plan. TicketingHub: no setup fee, live in minutes.
• Booking widget — Resmark: online booking embedded in your website. TicketingHub: one line of code, brand-matched, multi-language and multi-currency, lightweight and fast.
• OTA channel manager — Resmark: reseller connectivity via TrueConnect. TicketingHub: real-time sync with Viator, GetYourGuide and other resellers; operators grew OTA sales 401% between 2022 and 2025.
• Magic Link — Resmark: no published equivalent. TicketingHub: guests reschedule, cancel, or convert bookings to vouchers themselves.
• Point of sale — Resmark: in-house bookings supported; reviewers mention limited mobile access. TicketingHub: iOS and Android POS that works offline with printers, cash registers and PDQ machines.
• Waivers — Resmark: WaiverSign built in, a genuine strength. TicketingHub: digital waivers via Smartwaiver integration.
• Support — Resmark: unlimited support on all plans, and reviewers rate it highly. TicketingHub: 24/7 chat and email support plus free migration help.
• Reviews — Resmark: 4.8 out of 5 on Capterra across 35 reviews. TicketingHub: 5.0 on Capterra.

Why operators switch to TicketingHub

Keep more of every booking — and all of every quiet month

Resmark's plans make you choose: pay a 500 dollar setup fee to keep the monthly cost low, or pay 95 dollars every month to avoid it. TicketingHub removes the choice. You pay 3% when a booking comes in, and nothing when it doesn't. For seasonal operators — exactly who Resmark's entry plan targets — the off-season stops costing money, and there's no upfront fee to earn back before the software starts paying for itself.

Fill capacity you can't sell yourself

Resmark connects to resellers through TrueConnect, but third-party comparisons report its channel breadth as a common reason operators look elsewhere. TicketingHub's channel manager syncs availability in real time with Viator, GetYourGuide and other resellers — marketplace demand fills your quiet departures, with no overbooking anywhere. Operators on TicketingHub grew their OTA sales 401% between 2022 and 2025.

Win back lost sales while your inbox stays quiet

Magic Link lets guests reschedule, cancel, or convert a booking to a voucher on their own — no phone call, no email thread, and you keep the sale as a new date or a voucher instead of a refund. The email validator catches typos at checkout so confirmations actually arrive, and abandoned-cart emails bring back people who nearly booked. Shannon R., small business owner, says those emails "noticeably reduced the number of people that don't book."

Sell at the dock, even when the WiFi dies

Capterra reviewers note Resmark's mobile access can feel limited. TicketingHub's point of sale runs on iOS and Android, works offline, and connects to printers, cash registers and PDQ machines — so walk-ups at the dock or the ticket booth get served as fast as online buyers, with everything landing in one system.

What reviewers say about Resmark

Resmark holds a 4.8 out of 5 rating on Capterra across 35 reviews — a strong score. Reviewers consistently praise its ease of use, responsive support team, reporting and manifests, and reliable waiver handling. Recurring criticisms are narrower: clumsy image uploads on products, a learning curve given how much the system covers, limited mobile access, and a wish for more customization. In short, users like Resmark; the complaints are about polish and reach rather than reliability.

Who is Resmark right for?

• US adventure operators — rafting, ziplining, expeditions — where integrated WaiverSign waivers are central to daily operations.
• Businesses that want built-in lead capture and automated marketing follow-up alongside bookings.
• Operators comfortable with a monthly fee, or a setup fee, in exchange for an operator-built platform with a long track record.

Who is TicketingHub right for?

• ✅ You want one transparent cost — 3% per online booking — with no setup or monthly fees to earn back.
• ✅ You're seasonal and refuse to pay software bills in months with no sales.
• ✅ You want Viator, GetYourGuide and other resellers growing your OTA revenue.
• ✅ You want admin to shrink — self-serve rescheduling, email validation, abandoned-cart recovery working for you.
• ✅ You sell in person too and need an offline-capable POS on iOS and Android.
• ✅ You value 24/7 support and free migration help.

What operators say about TicketingHub

TicketingHub is rated 5.0 on Capterra. Lions Water Adventure Park — a waterpark taking walk-ups and online bookings alike — went from around $50K to $260K in online revenue in a year, and City Tours Belfast grew ticket sales 400% after switching booking platforms.

FAQs about switching from Resmark

How hard is it to migrate from Resmark to TicketingHub?

Switching costs you an afternoon, not a season. The TicketingHub team migrates your products, availability and customer data for free, 24/7 support covers the whole move, and most operators have their first product live in minutes.

Will TicketingHub actually cost less than Resmark?

Run the numbers for your volume. At 10,000 dollars of monthly online bookings, Resmark's plans work out around 345 to 365 dollars a month, versus 300 dollars on TicketingHub — and TicketingHub charges nothing in months when you sell nothing. Integration fees for payment providers and OTA channels are disclosed upfront.

Can I try TicketingHub before leaving Resmark?

Yes — with no setup fee and no monthly fee, there's nothing to cancel. Run TicketingHub alongside Resmark, put a product live, and compare real bookings and real costs before you commit.

The off-season shouldn't send you a bill

Every quiet month on a monthly plan is money out for nothing back. With TicketingHub, setup is free, migration is handled for you, your first product is live in minutes — and the 3% only ever applies when you sell. Start free and compare it against your current Resmark bill.