Chinese-speaking travelers are one of the world's largest and most valuable travel audiences — and they book overwhelmingly on platforms built in their own language. For a tour or activity operator, that creates a real gap: your website may be excellent, but it likely isn't reaching a customer researching in Chinese from San Francisco, London, or Shanghai. Lulutrip exists for exactly that customer, and TicketingHub's channel manager lets you sell there without adding any operational overhead.
About Lulutrip
Lulutrip is an online travel agency (OTA) serving Chinese-speaking customers worldwide from its headquarters in Silicon Valley. It pioneered the concept of Destination Tours among Chinese customers — offering tours at the travel destination itself rather than an all-inclusive package from the traveler's home city. Customers build their own itinerary and buy the most competitive airfare on the market separately, which gives them far more flexibility in scheduling, a wider range of products, and better overall value for the trip.
As the first Chinese-language online tour booking platform in the US, Lulutrip lets Chinese customers worldwide reserve and purchase Destination Tours 24 hours a day. Its team of bilingual travel agents provides personal travel consulting, with offices in the U.S., UK, and China and 24/7 bespoke customer service — Chinese-speaking trip advisors assist travelers from start to finish. Through its registration as a California Seller of Travel and its International Air Transport Association (IATA) accreditation, Lulutrip offers a full range of travel services, including bus tours, hotels, and private tours.
What the integration does
TicketingHub is a market-leading booking system and a trusted third party that connects your inventory to Lulutrip for a simple per-booking integration fee. Your live availability is shared with Lulutrip through the channel manager, and every booking made there drops into the same TicketingHub dashboard and manifest as your direct sales. There is no second system to check, nothing to re-key, and no way for the two channels to sell the same space twice.
For your team, nothing changes day to day: staff keep working from one manifest, one orders list, and one set of reports, with each Lulutrip booking clearly labelled by source. That matters more than it sounds — the hidden cost of most new sales channels isn't the commission, it's the extra admin, and the channel manager removes it.
Where Lulutrip fits your business
Reaching Chinese-speaking visitors in Western destinations
If you operate in the US, UK, or Europe, Lulutrip puts your product in front of Chinese-speaking travelers — both tourists from Greater China and Chinese-speaking residents abroad — who would rarely find your English-language website on their own.
Selling to the independent 'Destination Tours' traveler
Lulutrip's customers assemble their trip piece by piece at the destination, rather than buying a rigid package from home. That's an ideal audience for day tours, attraction tickets, and local experiences with multiple departures — exactly the inventory TicketingHub keeps live and bookable.
Letting an agent close the sale for you
Because Lulutrip pairs its platform with bilingual human trip advisors, complex products — private tours, group charters, multi-stop days — can be sold with a level of hand-holding your own booking page can't provide, while the booking still lands automatically in your dashboard.
Connecting Lulutrip to your account
The connection uses TicketingHub's standard OTA channel flow: add a wholesale rate to the products Lulutrip will sell, create a Lulutrip reseller record and assign the rate, then create a dedicated channel with its products and credentials. Your account manager or our support team will enable the channel and confirm it end to end — typically by running a test booking and checking that it appears as a pending order in TicketingHub with Lulutrip named as the reseller.
