Tiqets Integration
Bookings coming from Tiqets can now be shown within the same interface as other channels. Easy to use dashboard gives you a complete overview of all bookings, no matter where they come from!
What is Tiqets?
Tiqets is an online travel agency (OTA) specialising in museums and attractions. Founded in 2014, it has helped millions of people discover and book cultural experiences around the world, with a focus on instant, mobile-first ticketing: travellers buy on the site or in the Tiqets app and get their ticket on their phone straight away — often minutes before walking in. Tiqets describes itself as the world's most trusted museums and attractions ticketing platform on Trustpilot.
That focus makes Tiqets a different animal from generalist marketplaces. Its audience is city-break travellers and culture-seekers looking for venues, exhibitions, landmarks and skip-the-line entry — and a large share of them are booking last minute, already in destination. Alongside single tickets, the platform packages venues into combination deals and city passes, giving individual attractions extra routes into a traveller's itinerary.
Why attractions and venues fit the channel
If you run a museum, gallery, landmark, zoo, aquarium or any timed-entry attraction, Tiqets reaches exactly the person you want: someone standing in your city, phone in hand, deciding what to do today. Same-day and next-day bookings are the norm on mobile OTAs, which means the channel keeps selling right up until your entry slots close — but only if your availability is genuinely live. That is where the TicketingHub integration earns its keep.
The broader trend works in your favour too: visitors increasingly expect to pre-book even spontaneous visits, because a phone ticket beats a queue. Venues that meet that expectation on the channels travellers already use capture demand that a ticket window alone never sees.
How the integration works with TicketingHub
TicketingHub connects Tiqets through the channel manager:
- Live availability — Tiqets sells from your real-time capacity, so last-minute sales never collide with tickets sold at your own door or website.
- One dashboard — Tiqets bookings appear in the same Orders view, reports and manifests as every other sale.
- No re-keying — bookings arrive automatically with the details you need.
- Instant close-outs — when a time slot fills anywhere, it closes on Tiqets at the same moment.
You get your ticketing software and your OTA distribution behaving as one system — vital when tickets are selling by the minute.
What operators use Tiqets for
Capturing last-minute, in-destination demand
A large share of attraction tickets is bought on the day. A mobile-first channel that issues instant tickets captures the traveller your website missed — the one who searched at the tram stop and wanted to walk straight in.
Reaching international city-break travellers
Tiqets' catalogue is strongest in cultural capitals and city destinations, and its audience is international. For venues, that means visibility with travellers before and during their trip, browsing in their own language and currency on the Tiqets side.
Selling timed-entry slots to the last minute
For timed-entry venues, the pairing of live availability and instant delivery lets you sell right up to slot time without overselling — filling gaps in today's schedule instead of turning latecomers away.
Connecting Tiqets to TicketingHub
Contact your account manager or TicketingHub support to have the Tiqets channel enabled for your account, and we will coordinate the connection with Tiqets' side. In the dashboard, the reseller pattern applies: add a wholesale rate to the relevant products, create a reseller profile, and create a channel containing what you want listed. Before going live, make a test booking and confirm it appears in your Orders list with the reseller name shown — the standard verification for any OTA link.
Frequently asked questions
Is Tiqets only for museums?
Museums and attractions are its heartland, but the platform spans landmarks, zoos, aquariums, theme parks, city cards and cultural experiences broadly. If your product is venue- or entry-based, it likely fits — ask our team if you are unsure where yours would sit.
Can last-minute Tiqets sales overbook my time slots?
No. The channel draws on the same live availability as your own website and box office, so a slot that fills is closed to Tiqets instantly.
How do travellers receive their tickets?
On the Tiqets side, delivery is digital and immediate — tickets live on the traveller's phone. On your side, the booking simply appears in TicketingHub like any other, ready for check-in through your normal process.
Do I manage my Tiqets listing in TicketingHub?
Your availability and bookings flow through TicketingHub; listing content on the marketplace — photos, descriptions, translations — is managed with Tiqets. Commercial terms are agreed directly between you and Tiqets.
We already sell through other OTAs — why add Tiqets?
Channels overlap less than you might expect. Tiqets' strength is mobile, last-minute, attractions-focused demand, while generalist OTAs skew towards pre-trip planning. With the channel manager, one more outlet adds no extra admin.
Does live availability really matter for a big venue?
More than anywhere else. High-volume, timed-entry attractions are exactly where stale allocations cause the worst problems — queues at the gate, oversold slots, refunds. Sharing one live capacity pool across your door, your website and Tiqets is what lets you sell hard on every channel without ever overcommitting a slot.
Book a demo and we will show you live availability flowing to Tiqets — and Tiqets bookings flowing back — in real time.