Escape rooms sell exclusive use of a room. A booking for two players can block the same space as a booking for six. Each game needs reset time, and availability needs to stay accurate whether someone books online, walks in or redeems a gift voucher.
Your booking software needs to handle those details. Its pricing matters too: on a $120 game, a 3.5% booking fee is $4.20; a 6% fee is $7.20, before payment processing.
This guide compares Bookeo, FareHarbor, Peek Pro, Resova, TicketingHub and Xola, with practical tests to help you choose.
Disclosure: We make TicketingHub. We’ve included alternatives with different pricing models, including fixed subscriptions that may cost less for a single venue selling mainly through its own website.
What to look for in escape room booking software
Private rooms and player limits
A private booking needs to reserve the whole room, regardless of group size. Test minimum and maximum player limits, then check that a booking closes the slot across every sales channel.
Game length and reset time
Your schedule needs to account for both the game and the time required to prepare the room for the next team. Ask each provider to demonstrate this using your actual timetable.
Flexible pricing and payments
Test your own pricing structure: a flat room price, a price per player or a lower per-player price for larger groups. If you take deposits, check how staff collect the remaining balance at the desk.
Front-desk sales
Walk-ins and online bookings need to use the same availability. Make a desk booking during the demo and check that the slot closes online immediately.
Waivers and check-in
If you use waivers, check whether every player can sign on their phone before arrival and whether the game master can see who is ready. Ask whether this is included or requires a separate service.
Gift vouchers
Test the full journey: purchase a voucher, redeem it against an available game and pay any difference. Check expiry settings, unused balances and how existing vouchers would transfer from your current system.
Corporate groups
Ask the provider to book several rooms at the same time under one booking and one invoice. This is a useful test if team events are an important part of your business.
Compare the full cost
Ask every provider for a written breakdown of:
- Subscription and setup fees.
- Booking fees and who pays them.
- Card-processing charges.
- Booking limits and overage charges.
- Add-ons for waivers, SMS, API access or extra staff.
- Charges for marketplace, front-desk and cash sales.
Compare a quiet month, your busiest month and a full year. Include any fees added to the player’s checkout price.
Escape room booking software: pricing and features compared
Checked 19 October 2026. Prices below use published USD rates where available. Features reflect vendor documentation; availability may depend on your plan or agreement. Payment processing, taxes and optional services can add to the total.
| Platform | Published software pricing | Features relevant to escape rooms | Limits and costs to check |
|---|---|---|---|
| Bookeo | Standard $39.95/month; Large $79.95; X-large $119.95. No Bookeo booking commission or customer booking fee. Payment-gateway charges apply separately. | Room and game-master scheduling, website booking widget, deposits, time-based pricing, gift vouchers and digital waivers. | Plans include 1,000 / 2,000 / 3,000 bookings per month and 20 / 40 / 60 staff logins respectively. Waivers cost extra, starting at $9/month for 200. SMS credits are additional. |
| FareHarbor | No monthly software fee. Its escape-room page describes a guest-paid checkout fee, with the rate supplied through a tailored quote. | Public and private games, room-capacity controls, game-master assignments, lobby point of sale, digital waivers, dynamic pricing and corporate-event quotes. | Confirm the booking percentage, processing charges, hardware and any optional services. Review a sample checkout using your own game price. |
| Peek Pro | Custom, quote-based pricing. Its website describes a commission-based model without publishing a standard percentage. | Resource and employee allocation, walk-up point of sale, digital waivers, dynamic pricing, abandoned-booking recovery and automated guest communications. | Request the complete fee schedule, including processing, guest-paid charges, optional features and any recurring costs. Test private-room blocking and reset time during the demo. |
| Resova | Monthly billing: Lite $50, Pro $90, Premium $135. Annual billing: $40 / $72 / $108 per month, billed annually. Enterprise is quoted. Advertised as commission-free. | Private and ticket-based bookings, multiple pricing models and deposits. Pro adds personalized gift vouchers and cart-abandonment tools; Premium adds waivers and private-booking upsells. Enterprise lists multi-venue management. | Lite: 100 bookings / 2 team members; Pro: 300 / 5; Premium: 600 / 10 per month. Overage is $0.20 USD per booking, or upgrade. API access is listed at $150/month. Confirm SpeedPay and processing costs. |
| TicketingHub | 3.5% of each booking on pay as you go, with no monthly or setup fee, or 2.75% with a 12-month subscription. Payment processing is separate. Enterprise pricing is available by quote. | Website booking widget, point of sale, OTA connections, customer management, gift vouchers and a Smartwaiver integration. | Ask about Smartwaiver subscription costs and demonstrate private-room blocking, reset time and multi-room corporate bookings. |
| Xola | No subscription. Advertised US card-processing rate: 2.39% + $0.30. Xola also charges customers a partner fee, whose amount is not published on its pricing page. Rates vary outside the US. | Public, private and corporate games; minimum and maximum player counts; automatic inventory controls; recurring schedules; per-person, per-event and tiered pricing. | The advertised card rate is only part of the cost. Request the partner fee and applicable fee structure in writing, then review a sample checkout. |
Official sources: Bookeo pricing (opens in a new tab) and escape room features (opens in a new tab); FareHarbor features and pricing FAQ (opens in a new tab) and quote details (opens in a new tab); Peek Pro features and pricing FAQ (opens in a new tab); Resova pricing and plan features (opens in a new tab) and scheduling and pricing tools (opens in a new tab); TicketingHub pricing, escape room features and Smartwaiver integration (opens in a new tab); Xola pricing (opens in a new tab), escape room features (opens in a new tab) and pricing configuration (opens in a new tab).
What this means for a venue taking 200 bookings a month
At an average game price of $120, 200 bookings generate $24,000 in base booking revenue.
- Bookeo Standard: $39.95/month before processing and add-ons.
- Resova Pro: $90 on monthly billing, or $72/month billed annually, before processing and add-ons. Its 300-booking allowance covers this example.
- TicketingHub: $840 at 3.5% on pay as you go, assuming all $24,000 attracts the published booking fee, plus processing.
- FareHarbor, Peek Pro and Xola: A reliable total requires a written quote for the unpublished fees.
These calculations compare software charges only. A guest-paid fee increases the checkout price; an operator-paid fee reduces the amount the business keeps. Compare both before choosing.
Six platforms to compare
Bookeo
Best suited to: Operators who sell mainly through their own website and prefer a fixed subscription.
Bookeo is worth comparing if predictable monthly costs are a priority.
Check before choosing: Confirm the booking allowance for your busiest month, staff limits and the cost of waiver or SMS services. If you sell through Viator or GetYourGuide, ask how those bookings connect to your room availability. See the Bookeo alternative.
FareHarbor
Best suited to: Operators who want to assess its booking tools and are comfortable evaluating a quote-based fee structure.
Check before choosing: Request the booking fee, processing rate and any recurring charges in writing. Ask for a sample checkout so you can see the final price a player pays for one of your games. Read FareHarbor alternatives.
Peek Pro
Best suited to: Operators who want to evaluate booking, resource management and marketing tools together.
Check before choosing: Test private-room availability and reset time using your actual schedule. Request a complete quote, including customer-paid fees, processing and any additional services. See the Peek Pro alternative.
Resova
Best suited to: Operators who want to compare a fixed subscription for escape rooms and similar activities.
Check before choosing: Review booking caps, team-member limits and the cost of exceeding your plan. Compare the plan you need in your busiest month with the cost across a full year. Confirm whether API access or other required features cost extra.
TicketingHub
Best suited to: Operators who prefer a percentage-based fee without a fixed monthly subscription.
Rooms can be configured as private assets, so one booking reserves the room regardless of group size. A booking can also reserve several rooms for a corporate group. The scheduled duration can include reset time.
TicketingHub offers a website booking widget, point of sale, gift vouchers and a Smartwaiver integration.
Check before choosing: At higher booking values, a fixed subscription may cost less for a single venue selling direct. Compare your annual costs using your actual booking mix. If you operate several venues, ask how reporting across sites works and request a demonstration of your corporate-booking and voucher workflows. View TicketingHub pricing.
Xola
Best suited to: Operators who want to compare a platform without a subscription and assess its wider feature set.
Check before choosing: Separate card-processing rates from software and booking fees. Request all customer-paid charges in writing and review a sample checkout. An advertised card rate alone does not show the total cost. Read TicketingHub vs Xola.
Which platforms belong on your shortlist?
Start with how your business sells:
- One venue with steady direct sales: Compare Bookeo and Resova, paying close attention to booking caps and required add-ons.
- Seasonal or uneven demand: Compare a full year of subscription costs with percentage-based fees.
- Several venues: Price every location and test shared reporting, permissions and availability management.
- No fixed monthly subscription: Compare TicketingHub, FareHarbor, Peek Pro and Xola using written quotes and sample checkouts.
- Marketplace sales: Check the exact connections you need and how quickly availability updates.
Run the same six tests with every provider
Use your busiest Saturday as the demo scenario.
- Book a private game for a small group. Confirm the whole room becomes unavailable across every channel.
- Check the next game time. Confirm the schedule allows enough time to reset the room.
- Sell a walk-in at the desk. Check that online availability updates immediately.
- Complete the waivers. Have each player sign on a phone, then find their status at check-in.
- Redeem a gift voucher. Book a live slot and pay a price difference.
- Book a corporate event. Reserve several rooms in the same slot under one booking and invoice.
Also ask how the provider would transfer existing bookings, unredeemed vouchers and customer records.
For a broader comparison, see Best tour booking software in 2026. If you’re still planning your venue, read how to start an escape room business.
